Novell On-demand Training

Novell on-demand training makes Novell training content available in a convenient and affordable new online environment.

Novell on-demand training offers new levels of:

Value
With a flexible and affordable subscription, Novell on-demand training delivers high-quality training content at a low cost.

Convenience
Novell has built a reputation for providing industry leading training. Now, we're making training available any time, from any location.

Quality
Novell on-demand training offers a rich, interactive, and complete online learning environment that includes expert instructors and video demonstrations. Select courses will feature quizzes, simulations, hands-on labs and much more.

Content
With more than 40 current courses for administrators, technical experts and end users, Novell provides a diverse and ever-growing library covering the spectrum of Novell solutions.

Overview of Novell On-demand Training Courses

Novell on-demand training includes three types of courses:

• First Look Courses
  These introductory training offerings cover the fundamentals of installation, basic configuration and new features of a product. This training prepares you to continue on toward other Novell courses and certifications.
  
  
• Administrator-level Training Courses
  Once you have the product installed and configured, you need to know how to use it productively. Administrator-level training courses teach basic, day-to-day operation of the product.
  
  
• Engineer-level Training Courses
  Engineer-level training courses are intermediate to advanced training offerings going beyond the normal day-to-day administration topics. While not as advanced as Advanced Technical Training (ATT), on-demand engineer-level training covers special products and topics not found in larger training venues.

How to Get On-demand Training

Novell offers an extensive library of on-demand training courses available for direct purchase. By purchasing an annual all-access pass, you can use all the on-demand libraries available from Novell.

On-demand All-Access Pass
An all-access pass gives you annual access (from date of purchase) to all the on-demand libraries Novell has. Currently, there are four extensive libraries available: Data Center, Identity & Security, End User Computing, and End User Client. Select the Resources tab to the right to see what courses are available in each library by downloading the PDF.

What is Novell On-demand Training?

• Convenient delivery method offering a flexible solution to non-traditional training options.
• Accessible online at any time and anywhere with a broadband connection.
• Perfect option for those who may not have the time/budget for classroom training.
• Features demonstrations as well as a recorded instructor,quizzes and more.
• Helps customers gain the knowledge and expertise they need to remain competitive.

What is the price?

• The all-access pass to all the on-demand libraries is just $1795 USD per user per year.

What courses are available?

First Look Courses:

• Light-weight offerings that cover the fundamentals of installation, basic configuration, features and functionality of a product.

Administrator Level Courses:

• Courses targeted at the network and product administrator, providing extended management instruction.

Engineer Level Courses:

• More advanced administration offerings, covering special products and topics, but do not require engineer-level of understanding to enroll.

Contact your local training partner or Novell reseller to purchase, or contact us using the form on this page and someone will assist you in getting on demand training.

• This information can also be downloaded as a PDF

What is on-demand training?

On-demand training courses from Novell let customers study whenever and wherever they feel like it. With a Web browser and Flash Player, customers can consume technical product training on most Novell products.

What types of training are available through on-demand training?

First Look courses
are lightweight training offerings that cover the fundamentals of installation, basic configuration, and new features and functionality of a product. First Look training is designed to be taken online at a personal pace, schedule and location. This training prepares customers to continue on their learning path toward other Novell courses and certifications.

Administrator-level Training Courses
Once customers have a new product installed and configured, they need to know how to use it productively in their environment. Administrator-level training courses are the next step in the learning path—teaching the basic, day-to-day operation of the product. Many of these administrator-level courses cover necessary information for Novell certifications.

Engineer-level Training Courses
Engineer-level training courses are intermediate to advanced training offerings going beyond the normal, day-to-day administration topics. While not as advanced as Advanced Technical Training (ATT), on-demand, engineer-level training covers special products and topics, and leads to a deeper understanding of the product.

Does the on-demand training cover the same content as the traditional instructor-led training?

On-demand training courses cover much of the same content as traditional training; however, the delivery format is different. Hands-on training or labs are available in select on-demand courses. An important distinguishing factor between on-demand training and instructor-led training is instructor interaction.

What are the benefits of on-demand training?

On-demand training helps you gain the knowledge and expertise you need to stay competitive. By utilizing this alternative delivery method, you can reduce the time needed to attend training classes and the expense associated with travel.

On-demand training is also flexible enough to meet the demands of people's busy schedules. Because you can study anytime and any place they have a high-speed Internet connection, you are not limited to class schedules or locations. Most on-demand courses are broken down into individual modules of limited duration—meaning you can learn when you have a few spare minutes. You can also repeat courses and modules at any time if needed.

Who has access to on-demand training?

As a Novell customer, you may purchase annual subscriptions to the on-demand training libraries. The annual on-demand library subscription MSRP is US$1795.

This all-access subscription allows access to all of the on-demand libraries Novell offers. It offers access to all the First Look, Administrator-level, and Engineer-level on-demand courses Novell has in each library.

On-demand library subscriptions can be purchased through an authorized Novell Training Partner, an authorized Novell reseller or directly from Novell.

As a Novell customer you may have access to the on-demand First Look courses as part of your maintenance agreements on products (or as part of technical subscriptions ) if they were started or renewed after 18 February, 2008.

How do I access on-demand training?

As a Novell customer, you can access on-demand training through the Novell Customer Center. You will need to log in and select "My Training" on the left menu. An "on-demand training" option will appear as a pop-out menu option. Clicking on this will display what type of on-demand training you have access to. If nothing appears in the box or you get an error message, this means you have not been assigned the proper entitlements.

To be assigned the proper entitlements you need to register your maintenance purchase. You can do this by clicking on the install info link from your product delivery email or by logging into your Novell Customer Center and clicking on administration/order tracking. Once there, double click on the "sales order number" of your purchase and then click on the link "Install Information" that is on the right.

Contact the Customer Resolution Team at CustomerResolution@novell.com for assistance if you have purchased an all-access pass or have a current maintenance agreement.

Do I get access to all of the on-demand training that is available?

If you have current maintenance agreements or technical subscriptions (started after 18 February, 2008), by default you have access to the First Look on-demand modules. Additional access must be obtained by purchasing an on-demand library subscription.

On-demand library subscriptions provide access to all available courses.

Where will I be able to see pricing?

The current pricing for the on-demand library subscriptions is available on the current Novell price lists.

Can I purchase on-demand training from anyone other than a Novell Training Partner?

Yes. You can order on-demand training from any authorized Novell reseller, Novell training partner, or directly from Novell.

Once you have purchased on-demand training, you will be granted access to on-demand by Novell or by the partner that sold it?

The confirmation e-mail granting access to the on-demand system will be sent by Novell to the your e-mail address. A duplicate e-mail will be sent to reselling partners for their records. A back-up e-mail will also be sent should you fail to get the confirmation e-mail from Novell.

Who can I contact for more information about on-demand training?

Contact you authorized Novell representative or sales person for more in-depth information. You can also use the "request a sales call" found on most Novell Web pages.