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You need quality training to make the most of your investments. However, it can be tough to find the time and money for training in the face of shrinking budgets, rising travel costs and tough economic times.

About On-demand Training

On-demand is convenient and affordable online training that allows you anywhere, anytime access to valuable training at an incredible price. And with 24x7 access to your training, you can learn on your own time line. On-demand courses are modular and searchable so you can start and stop at any point in a course, and focus your training time on the topics you need now.

On-demand training offers you

Value

With flexible and affordable subscription plans, On-demand training delivers high-quality training content at a low cost.

Convenience

We have built a reputation for providing industry leading training. Now, we're making training available any time, from any location.

Quality

On-demand training offers a rich, interactive, and complete online learning environment that includes expert instructors and video demonstrations. Select courses feature quizzes, hands-on labs and much more.

Content

With more than 120 current courses for administrators and technical experts, we provide a diverse and ever-growing library covering the spectrum of NetIQ, Novell and SUSE solutions.

Overview Information

On-demand training includes three types of courses:

Support Quick Fix Training

These short training modules address a wide range of topics such as common support issues, migrations, troubleshooting and advanced coverage of specific product features or functionality.

Administrator-level Training Courses

Once you have the product installed and configured, you need to know how to use it productively. Administrator-level training courses teach basic, day-to-day operation of the product.

Engineer-level Training Courses

Engineer-level training courses are intermediate to advanced training offerings going beyond the normal day-to-day administration topics. While not as advanced as Advanced Technical Training (ATT), on-demand engineer-level training covers special products and topics not found in larger training venues.

Subscription Information

On-demand Full Library

An all-access pass gives you annual access (from date of purchase) to all the on-demand libraries. Currently, there are three extensive libraries available: NetIQ, Novell, and SUSE. Select the Resources tab to the right to see what courses are available in each library.

What is On-demand Training?

  • Convenient delivery method offering a flexible solution to non-traditional training options.
  • Accessible online at any time and anywhere with a broadband connection.
  • Perfect option if you have limited for those who may not have the time/budget for classroom training.
  • Features a recorded instructor, quizzes, downloadable virtual machines in many courses and more.
  • Helps you customers gain the knowledge and expertise you they need to remain competitive.

What is the price?

  • The Full Library subscription with access to all the on-demand libraries is just US$1400* per user per year.
  • The NetIQ, Novell or SUSE Library is US$1050*.

*New lower price starts March 1, 2013

How do I access my on-demand subscription?

  • Go to www.novell.com/center and log in using your username and password.
  • Choose My Training in the left navigation menu, then select On-demand Training.

FAQ

What is on-demand training?

On-demand is convenient and affordable online training that allows you anywhere, anytime access to valuable training at an incredible price. And with 24x7 access to your training, you can learn on your own time line. On-demand courses are modular and searchable so you can start and stop at any point in a course, and focus your training time on the topics you need now.

Does the on-demand training cover the same content as the traditional instructor-led training?

On-demand training courses cover much of the same content as traditional training; however, the delivery format is different. Hands-on training or labs are available in select on-demand courses. An important distinguishing factor between on-demand training and instructor-led training is instructor interaction.

What are the benefits of on-demand training?

On-demand training helps you gain the knowledge and expertise you need to stay competitive. By utilizing this alternative delivery method, you can reduce the time needed to attend training classes and the expense associated with travel.

On-demand training is also flexible enough to meet the demands of people's busy schedules. Because you can study anytime and any place you have a high-speed Internet connection, you are not limited to class schedules or locations. Most on-demand courses are broken down into individual modules of limited duration—meaning you can learn when you have a few spare minutes. You can also repeat courses and modules at any time if needed.

What is the price and what do I get in on-demand training?

You may purchase annual subscriptions to the on-demand training libraries. The Full Library (all content in on-demand) is US$1400*. The NetIQ, Novell or SUSE Library is US$1050*. *New lower price starts March 1, 2013.

On-demand library subscriptions can be purchased through an authorized Training Partner, an authorized Novell reseller or directly from Novell through a sales representative.

How do I access on-demand training?

You can access on-demand training through the Novell Customer Center. You will need to log in and select "My Training" on the left menu. An "on-demand training" option will appear as a pop-out menu option. Clicking on this will display what type of on-demand training you have access to. If nothing appears in the box or you get an error message, this means you have not been assigned the proper entitlements.

Contact the Customer Resolution Team at CustomerResolution@novell.com for assistance with access issues.

Where will I be able to see pricing?

The current pricing for the on-demand library subscriptions is available on the current NetIQ, Novell, and SUSE price lists.

Who can I contact for more information about on-demand training?

Contact your authorized representative or sales person for more in-depth information. You can also use the "request a sales call" found on most Novell web pages.

You don't have to go IT alone

Resources

These resources will help you further understand how on-demand training can help you get the training you need on a budget that you can afford.

Try On-demand Training

Library of Courses

Brochure (.pdf)

Get Novell On-demand Training when you want it, wherever you are

Access the On-demand System

To use the on-demand training system you must have access to a library. If you need to get access to a library use the form above.

On-demand web site

Other Training Resources

These other Training Services pages may be of interest.

Novell Training Services Home

Novell Certifications

Training Course Catalog

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