The Administration Console fails to change the Access Gateway Listening IP Address of the Reverse Proxy. The health status of the Access Gateway on Administration Console displays failure to start the protected resource with old Listening IP address. However, when protected resource is viewed
, the Administration Console displays the new IP Address has been selected as Listening IP Address of Reverse Proxy.To workaround this issue:
In the Administration Console, click
.Click on the Health Icon of the Access Gateway that has the problem.
Note the Reverse Proxies that have the problem.
In the Administration Console, click
.Click on the Edit hyperlink for the cluster that has problem.
For each of the Reverse Proxies that have the problem, do the following:.
Click on the
hyperlink.Select the cluster member from the drop-down list.
Check the new IP address on which the proxy service will listen.
Uncheck the old IP address on which proxy service was listening.
Click
.An alert is displayed as "Select at least one listening address for the service."
Click
.Again select the Listening IP Address check box.
Click
.If the update link is enabled, click on it. If not do the following:
Click on the
link for the cluster that has problem.Click on the
name hyperlink.Click on the
hyperlink in the Proxy Service List.Enter the description.
Click
.Update link will be enabled.
Click
.After the device command status moves to Succeeded, verify the health status of the Access Gateway and it turns green.