Frequently Asked Questions

Welcome to the Novell Beta Program FAQ. Below you will find answers to many of the frequently asked questions about the Novell Beta Program. If you have additional questions please use the "feedback" link.

What is the "Novell Beta Program"?
The Novell Beta Program is a program designed to meet the needs of our development teams and our beta test sites. It is the single place on the web for all of your Novell Beta needs. The beta test process helps Novell determine the quality of a product before it is released to the general public. Authorized and Public beta sites find and report additional problems while using Novell beta products in a variety of system environments.

What is an Authorized Beta site?
An Authorized beta site has been specially selected to work with our beta coordinators and our development teams.

What are the requirements to be an Authorized Beta test site?
An authorized beta site must commit to the following:

  • Test the product for a minimum of 10 hours a week.
  • Install product within 48 hours of receiving it.
  • Report defects found during beta testing.
  • Retest defects with product refresh code.
  • Participate in conference calls, as scheduled.
  • Answer survey questions, as needed.
  • Provide overall feedback to development on reliability, stability, and readiness of product for marketplace.
  • Provide feedback regarding product documentation and help systems.
  • Provide the required hardware to adequately test the product.

What are the benefits of being an Authorized Beta test site?

  • Early access to product code.
  • Involvement in development cycle, which includes the ability to influence the final code and submit enhancement requests prior to release.
  • Free technical support throughout the duration of the beta test period.
  • More stable code due to multiple individuals testing in many environments.
  • One-on-one contact with the Development team, Product Management, Marketing, etc., through regular conference calls.
  • Relationship-building opportunities with other beta sites around the world.
  • Product training sessions during conference calls.
  • Improved documentation.
  • The ability to roll out the product in your production environment immediately upon official customer release.
  • Resulting knowledge gained from participating on the beta test program.
  • Opportunity to be selected for a FREE BrainShare SLC pass. One to two active Authorized beta sites will be selected each year to attend BrainShare as Beta Test Program lab staff.

How do I become an Authorized Beta site?
To enquire about the availability of becoming an authorized beta test site, please indicate the product(s) you are interested in beta testing by submitting this authorized beta request form.

What is a Public Beta site?
A Public beta site is anyone who has received beta product through public distribution. This can be via HTTP, FTP, or ordering direct. Information received from Public beta sites is sent to our development teams. Public beta sites DO NOT receive product support.

How do I become a Public beta site?
Public betas are available to anyone who would like to download them. A listing of current public betas can be found here.

When does Novell conduct their beta projects?
The beginning of a beta project is determined by the development cycle of each Novell product. Information on upcoming products is not publicly available.