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The other side of BYOD | IT Service Management

Analysts estimate that by 2020, 85% of organizations shall have some sort of BYOD program. There are several arguments how embracing BYOD in an organization benefits both end users and IT in several ways starting from lowering costs to better end user satisfaction and better productivity. With BYOD gaining traction, end users/customers expect the service …

Product Management Favorite New GroupWise Solutions – Quick Responses

Who else besides me often finds themselves buried in emails, trying to catch up and be responsive to every request, question, action etc? That you receive in your inbox? In a lot of cases someone just needs a response of approval or alignment, if you are in favor or against something, like or dislike or …

Five Reasons to Check Out ZENworks 11 SP4

In case you missed our big release earlier this week, here’s the update: A new version of ZENworks—ZENworks 11 SP4—is available for download and it’s loaded with useful features that will enhance and simplify your endpoint management software. ZENworks 11 SP4 is our latest service pack and is an upgrade from our ZENworks 11 SP3 …

Self-Service: Empower your users to help themselves

Self Service is everywhere. It is a daily routine for several of us to use Self-Service portals for products or services – be it purchasing products from the e-commerce store or ordering groceries or booking a car. Who doesn’t like the convenience of self service. Analysts and surveys predict that 2015 is the year of …

Introducing ZENworks 11 SP4!

After a long wait the new version of ZENworks 11 is now available! The ZENworks 11SP4 release is really focused on helping you, our customers, address some long standing pain points and in providing some key enhancements you’ve requested. If you are interested in finding out more about what’s new, click here to read about all the …

GroupWise Resource Archive – July 2015

Advansys is pleased to make available the latest edition of the free GroupWise Resource Archive, which enables easy research of discussions between GroupWise administrators, partners and consultants.

Receive Files From Other People Using Filr

Hopefully everyone knows but now that you can share files with Filr and how to do it. Did you know however that you can also receive files from other people using Filr? In fact, one of our Government customers is doing exactly this. The Ombudsman Office within …

Three Things to Look for in a Remote Management Solution (ZENworks SP4)

Why do companies invest in remote workspaces? The basic idea is that by allowing employees to work from any device or location at any time, they will be happier and more productive. It’s sometimes hard to be happy and productive at your remote workstation when you can’t log into your account or establish a connection …

SLA, OLA, UC and all that jazz

You might have come across service guarantees every day, right from an e-commerce store promising same day delivery or your neighborhood pizza shop promising 30 minutes delivery to your cloud services provider guaranteeing 99% up time. The intent with any of these service promises is to set the correct customer expectations, monitor, maintain and improve …

ZENworks Imaging: How to recover corrupt GPT disk header and partitions

GPT (GUID Partition Table) is the standard for disk partition layout on UEFI devices. GPT is much more scalable than MBR based partitioning scheme. The specification also adds provision for backup disk partition layout information to recover from failures. There are applications (like Antivirus software) which write on areas of the disk depending on the …

You Spoke Up (And We Listened): Now Get Ready For ZENworks 11 SP4

Think of our development team like Batman’s technical assistant Lucius Fox, fighting ferociously to save your IT department from inefficiency and disorganization. While we don’t plan on rolling out a new Sonar Batsuit for you any time soon, our team has been hard at work analyzing your ZENworks 11 feedback and making some exciting changes …

SSL Certificates Management – Easy Peasy with ZENworks 11 SP4

ZENworks uses SSL certificates to protect & authenticate communications across the ZENworks management Zone. ZENworks provides you option to either use an internal ZENworks Certificates Authority (CA) or an external Certificate Authority (CA). Each Primary Server and Authentication Satellite Server has a signed certificate…

Why Enterprise-Oriented Solutions Are Ideal for Education Collaboration

It’s easy to think of the needs for education enterprise environments as being pretty minimal. Other than email and some collaboration tools, what could educators really need? Sometimes, you don’t know how much you need something until it’s gone. For instance, many GroupWise users say one of the reasons they’ll never move to another platform …

Feel Prepared for Audits with ZENworks

Right now you’re likely banking on the notion that your business probably won’t have to deal with a lengthy audit this year. Your hope is to fly under the radar of your vendors and avoid detection of your outdated software licenses and assets. What are the odds that you’ll be able to pull this off? …

GroupWise releases two new support packs this week!

I am very pleased to announce the release of two new support packs for GroupWise this week. The support packs are GroupWise 2014 SP2 (14.0.2) and GroupWise 2012 SP4 (12.0.4). Both of these support packs are cumulative releases. This means that if you have taken a previous support pack, hot patch or FTF for your …

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