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Novell Service Desk Certified for 10 ITIL Processes

The Endpoint Management team is extremely pleased to announce that Novell Service Desk 7.0.2 is now Certified for 10 I.T. Infrastructure Library (ITIL) processes.

ZENworks Application Virtualization Server Usage Reporting Packaging

The ZAV Server Usage Reporting Package is a ZENworks Reporting 5 domain for building custom ZR5 reports and views, a set of approximately 20 predefined ad hoc views, a predefined usage dashboard and a set of default reports that can be used to obtain information about the usage of virtualized applications accessed via the ZAV Server.

Configuring a Domain in ZENworks Reporting 5

With release of ZENworks Reporting 5 (ZR5), we have introduced a new reporting engine. Through this article, I’ll try to explain some ZR5 terminologies along with an overview of how to configure a domain in ZR5 and what happens in background.

New Hospital Workspace Template

There are numerous hospitals and medical clinics throughout the world using Vibe and we thought it would be useful for you to have a template to go off of when creating a space for you to collaborate with the patients and visitors who visit you.

How Filr helps me supervise my pupils’ work

I look after the IT setup at a school for 13 -18 year old pupils. In September 2013, I installed Filr. Filr does a good job with the things I needed. I thought my job was done, until I dug deeper and struck gold!

Linux Package Management and ZENworks Configuration Management

Things have changed significantly between ZENworks Linux Management and ZENworks Configuration Management.  Some people are confused about what we’ve done with the functionality of a ZLM Catalog. Here’s a review of the two types of bundles for deploying software in a Linux environment as well as other package management concepts.

GroupWise: Skype Integrations

A message now appears when GroupWise is started and Skype is already installed and integrated with the GroupWise Windows Client.  The message says: “starting December 2013 GroupWise can no longer use Skype.”

GroupWise: Tech Preview for Windermere!

Novell released the much anticipated Tech Preview for GroupWise Windermere and Novell has officially named the product – GroupWise 2014!

TGI Thursday: How Smartphones and Tablets are Remaking the Workweek

According to a USA Today article called “Mobile destroying 8 hour work day,” mobility is, well, destroying the eight-hour work day. We insist on using our mobile device whenever we want, and as a result we’re working much more often.

Script to upload GroupWise agent in a cluster resource

If you cannot calculate the time needed so that the GroupWise agents can shut down normally on your cluster without being inadvertently killed by the pkill, you may find this script useful.

Using SpoonReg and SpoonPlay to Integrate Virtual Applications into your Environment

ZENworks Application Virtualization provides tools to register virtual applications with the local machine so that even though the application is virtualized it looks and acts like a native application. A tool also exists that allows you to stream the application from a file server, web server, or ZENworks Application Virtualization Server. This article examines how to use these tools effectively with ZENworks Configuration Management and ZENworks Application Virtualization Server.

GroupWise 8.0.2 HP4 client on Mac OS 10.9 “Mavericks”

With Apple’s announcement at their October 22 “Special Event” that Mavericks is now shipping (for free, even), this is just a quick update to let our Mac users know that we’re looking out for you.

Get Help With Novell Vibe

In addition to the Vibe Resource Library found at Novell.com, there are a few other places with more resources to make using Vibe a great experience.

GroupWise: The Shape of Email

Check out some very interesting facts and figures concerning email, your inbox, and how to manage it, from a Mimecast report called The Shape of Email.

ZRS – Rebooted, Coming soon to a console near you!

We thought it’s about time now to reboot our dear old ZENworks Reporting Server (ZRS). As we announced in BrainShare, ZRS will be replaced by ZENworks Reporting, powered by Jaspersoft, the industry leading reporting and BI solution.

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