Cool Solutions



October 22, 2006 8:13 pm





I am sat in my hotel room in Alabama getting ready for another week at a customer site. I quite enjoy travelling, but the nature of support means that most of these visits are organized at the very last minute with no time to prepare yourself. I was sat in Jim ‘N Nick’s BBQ restaurant tonight where the waitress commented on what good English I spoke. Erm, because I am. Made me smile anyway. 🙂

The other benefit of travelling, besides stuffing my face on new foods (collared greens was a new one on me tonight), is it gives me time to catch up on work and blogging. Tonight Alias Migration is on the menu.

Many people have probably missed it, and probably just as many don’t care, but in 7.0.1 we included an alias migration tool. This is especially useful for customers in Europe and Asia that have been needing to use aliases for users that have extended characters in their names. Extended characters are illegal in email addresses so the only solution for years was to use an alias instead.

In GW6.5 we added a new field on user objects – preferred email ID, or freeform address depending on what you know it as. This allows you to enter the part before the @ on the user object and allow Internet Addressing to resolve the name. The benefit of this over the alias is that:

  1. This address appears in the GW System Address book
  2. It populates the eDir Internet Email address field
  3. It gets returned on LDAP queries

The problem for a long time was that people weren’t using this field as there was no way to migrate the data from the aliases to this new field. Well, that’s where the new Alias Migration tool comes in.

The tool is found in ConsoleOne, as long as you have the SP1 snapins installed, under Tools -> GroupWise Utilities -> Gateway Alias Migration. It searches the domain for all the Gateway Alias Types and the aliases defined on them and lists them (the list will depend on what object was selected when you invoked the tool):

Alias Migration
You are then able to select the aliases you wish to migrate. If the idomain on the alias does not exist in your Internet Addressing configuration then it will be added by the tool. The user portion will be added to the Preferred Email ID. Pretty excellent all round really.

You can read the docs here. My next post will cover another new hidden option in ConsoleOne.

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Disclaimer: This content is not supported by Micro Focus. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.


  1. By:Joetje F

    Any reason why it doesn’t work for non-groupwise domains? I assume it’s a feature, not a bug 🙂

  2. Have you given any thought to providing multiple aliases to users? So that as well as and would all be delivered to the same account? A bonus would be if they were available from the client ‘send using’. You could have ‘preferred’ be the one that shows up in addressbook. Oh, and having it be exposed through api would be nice too.

  3. By:Alex Evans

    Hi Brian – All of the above are being considered, though any decision lies with Product Management. They would be useful in Novell’s own system (, etc)

  4. By:Alex Evans

    I spoke to the tester that worked on this and yes, it’s intentional. The current iteration of the tool is designed solely to get your internal users migrated to using the Preferred EMail ID. Do you have a big need to migrate users on external domains?
    Part of the reason that we didn’t do it was because not all users on external domains should be migrated – for example, those on domains linked via Notes or Exchange gateways.

  5. By:Joetje F

    We had a problem with GW 6.5 (incident 10188225457, cannot look up the status unfortunately) where we had to use gateway aliases. We’ve around 2000 external users that needs to be converted.

  6. By:Tim

    “You can read the docs here. My next post will cover another new hidden option in ConsoleOne.”

    Well… 🙂