A Listserv member asked the following on the NGW Listserv:
Does anyone know of a way to tell if a user has a rule forward on their account without logging into their mailbox? I cannot see anything in the PO log that would tell me that.
I completed a similar request recently. I created a new email message and in the BC field, I then manually added all users from the system address book. You can’t use wild cards for this type of tracking. Then I sent out the email from the Postmaster and sent it to the Postmaster and told folks not to open email attachments from people they don’t know (just send them something). I then hit send.
After that email was sent, I remoted into my largest Post Offices and monitored the progress. Once the message was fully delivered to all Post Offices, I then looked at the properties of the email that I had sent (this part needs to happen immediately after the message has been delivered). I highlighted the results, showing the user and the action. I pasted that into an excel spreadsheet, sorted by the action and then had excel count the number of individuals who had forwarded the email.
In my case, in a 15,000 user shop, we found that 770 users are auto-forwarding their email, many of them hourly employees. In some of the cases, some of the management have been instructing their staff that they don’t have time to read corporate email on company time, so they need to forward it home to read it there. Bad move, because hourly employees need to get paid for every minute they work. So now HR has a list of those folks who forward their email and now can determine how many of them are hourly.
Hope this helps.