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Gil Cattelain

Gil Cattelain

Contact Gil Cattelain
Member since 6/18/2008

Bio

About Gil Cattelain

Gil Cattelain, Product Marketing at Novell => Gil has more than 16 years of experience in software marketing for the high-tech industry, including recent time at Echopass and Genesys as Director of Digital Marketing where he specialized in SEO, demand/lead generation and social media marketing for the cloud-based contact center market. His expertise also includes international product marketing and product management at Matrix42, Folio Corporation, Open Market Inc., PowerQuest and Netopia Inc. He has also held positions as international public relations manager and channel marketing manager. Gil holds a B.A. in international marketing and political science from Brigham Young University and is fluent in French.

User Points

560 points earned on legacy (former) Cool Solutions site
14785 points earned on this site

Author Archives

Using Public Cloud File Sharing and Storage? This Will Make You Reconsider

Gil Cattelain

January 12, 2017 2:59 pm

Reads:1,891

Comments:0

Think about all of the private files that your company stores inside online cloud repositories. There are documents containing trade secrets. Outlines for new products. Executive memos meant for select eyes only. Items, in other words, that would create significant problems if they were made publicly available. Unfortunately, this very problem happened to some Box.com …

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Want A Better MDM Solution? We Have You Covered with ZENworks 2017

Gil Cattelain

January 3, 2017 10:17 am

Reads:1,637

Comments:0

With the New Year starting, now is a good time to think about some IT-related processes that you want to improve in 2017.  Here’s one to add to your list of resolutions: Make it a point to optimize your business’s mobile device management (MDM) strategy, to improve security and make life easier in your organization. …

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Windows 10 Migration Can Be a Dream

Gil Cattelain

January 3, 2017 10:01 am

Reads:1,655

Comments:0

At this point, Windows 10 — released in 2015 — is well beyond its nascent stage. In fact, Microsoft is already planning on ending support for its debut version, 1507, within the next 18 months. Many businesses, though, still haven’t migrated to Windows 10. In a recent survey, 41 percent of companies claimed they have …

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Micro Focus Service Desk 7.3 Is Now Shipping!

Gil Cattelain

November 21, 2016 2:44 pm

Reads:1,586

Comments:0

We are thrilled to announce that Micro Focus is now shipping Service Desk 7.3 to customers. If you are new to the Service Desk platform, this program simplifies the asset ordering and delivery process for enterprises. As I explained in a recent blog post, think of it as a one-stop-shop where users, customers, IT and …

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Build Your Own Self Service Portal in Micro Focus Service Desk 7.3

Gil Cattelain

November 3, 2016 3:21 pm

Reads:2,472

Comments:1

We’ve all experienced the following scenarios: Your mouse or computer breaks, making it impossible to work. You need a new application, but can’t download it. Or a software license expires, leaving you unable to access your critical files. What do you when these issues arise? You submit a ticket request…and then the waiting begins. Using …

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Costruite il vostro portale self-service in Micro Focus Service Desk 7.3

Gil Cattelain

November 3, 2016 3:21 pm

Reads:339

Comments:0

Tutti noi abbiamo vissuto situazioni come la rottura di un mouse o di un PC, con conseguenti problemi nella prosecuzione del lavoro. Oppure occorre una nuova applicazione, che tuttavia sembra impossibile scaricare. O ancora, una licenza software scade, rendendo inaccessibili file importanti. Come vi comportate in situazioni simili? Inviate una richiesta di supporto… e poi …

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Avec Micro Focus Service Desk 7.3, créez votre propre portail en libre-service

Gil Cattelain

November 3, 2016 3:21 pm

Reads:341

Comments:0

Vous avez certainement déjà connu les scénarios suivants : votre souris ou votre ordinateur ne fonctionne plus, ce qui vous empêche de travailler ; vous avez besoin d’une nouvelle application, mais ne parvenez pas à la télécharger ; une licence logicielle expire et vous ne pouvez plus accéder à vos fichiers stratégiques. Que faites-vous lorsque …

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Erstellen eines eigenen Self-Service-Portals im Micro Focus Service Desk 7.3

Gil Cattelain

November 3, 2016 3:21 pm

Reads:348

Comments:0

Wir haben alle schon eines der folgenden Szenarien erlebt: Die Maus oder der Computer geht kaputt und man kann nicht weiterarbeiten. Es wird eine neue Anwendung benötigt, aber man kann sie nicht herunterladen. Oder eine Softwarelizenz läuft ab und man kann nicht mehr auf wichtige Dateien zugreifen. Was tun Sie, wenn diese Probleme auftreten? Sie …

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Filr 3.0 Unleashing Today!

Gil Cattelain

October 25, 2016 2:40 pm

Reads:3,352

Comments:3

I’m pleased to announce that Filr 3.0 is now ready for download. In Filr 3.0, we’re introducing several new exciting features listed here below but also introducing a Filr Advanced Edition: What’s new in Micro Focus Filr 3.0? Filr Standard Edition (All current Filr customers: the current Filr product you own is automatically renamed to …

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What’s Next for Filr? Look for Version 3.0 in the Next Couple Weeks!

Gil Cattelain

October 18, 2016 2:58 pm

Reads:1,936

Comments:0

There’s one product update that I’m very excited about: Filr 3.0, which we hope to release very soon. In case you’re new to this product line, Filr (currently in v. 2.0), is our secure enterprise file sharing product. It’s an on premises hub for storing, collaborating and sharing files securely across the enterprise. Filr gives …

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