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Gil Cattelain

Gil Cattelain

Contact Gil Cattelain
Member since 6/18/2008

Bio

About Gil Cattelain

Gil Cattelain, Product Marketing at Micro Focus => Gil has more than 18 years of experience in software marketing for the high-tech industry, including recent time at Genesys as Director of Digital Marketing where he specialized in SEM, demand/lead generation and social media marketing for the cloud-based contact center market, and also Director of Marketing at Matrix42 where he was responsible for Corporate and Product Marketing. His expertise also includes international product marketing and product management at Folio Corporation, Open Market Inc., PowerQuest and Netopia Inc. He has also held positions as international public relations manager and channel marketing manager. Gil holds a B.A. in international marketing and political science from Brigham Young University and is fluent in French.

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560 points earned on legacy (former) Cool Solutions site
16390 points earned on this site

Author Archives

Three Pitfalls That Can Derail Your Digital Workplace Project

Gil Cattelain

March 14, 2017 10:10 am

Reads:1,726

Comments:0

Digitalization has emerged as a top enterprise technology trend, with Gartner predicting that leading organizations will digitalize 20 percent of their operations by 2020. Chances are likely that your business is considering following suit by digitalizing its workplace, in order to prepare for a new generation of ultra-connected employees and workforce demanding flexible “work from …

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It’s Time to Lay the Groundwork for a Digital Workspace

Gil Cattelain

February 9, 2017 3:50 pm

Reads:1,697

Comments:0

A new generation of employees are entering the workforce, and they are bringing with them a very different set of habits and beliefs. One of the biggest differences is the non-negotiable expectation that they can get their work done at any time and from any location, using the devices, connectivity, applications and collaborative tools of …

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ZENworks Configuration Management 2017: Your Ticket to Unified Endpoint Management

Gil Cattelain

January 26, 2017 9:56 am

Reads:2,413

Comments:0

Imagine trying to drive a car without a dashboard. You would have to manually check under the hood for fluids, and guess about critical metrics like your speed, mileage and engine temperature. Driving, in other words, would be immensely difficult — just like trying to manually oversee an enterprise IT environment without a centralized management …

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Using Public Cloud File Sharing and Storage? This Will Make You Reconsider

Gil Cattelain

January 12, 2017 2:59 pm

Reads:2,288

Comments:0

Think about all of the private files that your company stores inside online cloud repositories. There are documents containing trade secrets. Outlines for new products. Executive memos meant for select eyes only. Items, in other words, that would create significant problems if they were made publicly available. Unfortunately, this very problem happened to some Box.com …

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Want A Better MDM Solution? We Have You Covered with ZENworks 2017

Gil Cattelain

January 3, 2017 10:17 am

Reads:2,031

Comments:0

With the New Year starting, now is a good time to think about some IT-related processes that you want to improve in 2017.  Here’s one to add to your list of resolutions: Make it a point to optimize your business’s mobile device management (MDM) strategy, to improve security and make life easier in your organization. …

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Windows 10 Migration Can Be a Dream

Gil Cattelain

January 3, 2017 10:01 am

Reads:1,976

Comments:0

At this point, Windows 10 — released in 2015 — is well beyond its nascent stage. In fact, Microsoft is already planning on ending support for its debut version, 1507, within the next 18 months. Many businesses, though, still haven’t migrated to Windows 10. In a recent survey, 41 percent of companies claimed they have …

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Micro Focus Service Desk 7.3 Is Now Shipping!

Gil Cattelain

November 21, 2016 2:44 pm

Reads:1,901

Comments:0

We are thrilled to announce that Micro Focus is now shipping Service Desk 7.3 to customers. If you are new to the Service Desk platform, this program simplifies the asset ordering and delivery process for enterprises. As I explained in a recent blog post, think of it as a one-stop-shop where users, customers, IT and …

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Build Your Own Self Service Portal in Micro Focus Service Desk 7.3

Gil Cattelain

November 3, 2016 3:21 pm

Reads:3,025

Comments:1

We’ve all experienced the following scenarios: Your mouse or computer breaks, making it impossible to work. You need a new application, but can’t download it. Or a software license expires, leaving you unable to access your critical files. What do you when these issues arise? You submit a ticket request…and then the waiting begins. Using …

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Costruite il vostro portale self-service in Micro Focus Service Desk 7.3

Gil Cattelain

November 3, 2016 3:21 pm

Reads:599

Comments:0

Tutti noi abbiamo vissuto situazioni come la rottura di un mouse o di un PC, con conseguenti problemi nella prosecuzione del lavoro. Oppure occorre una nuova applicazione, che tuttavia sembra impossibile scaricare. O ancora, una licenza software scade, rendendo inaccessibili file importanti. Come vi comportate in situazioni simili? Inviate una richiesta di supporto… e poi …

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Avec Micro Focus Service Desk 7.3, créez votre propre portail en libre-service

Gil Cattelain

November 3, 2016 3:21 pm

Reads:618

Comments:0

Vous avez certainement déjà connu les scénarios suivants : votre souris ou votre ordinateur ne fonctionne plus, ce qui vous empêche de travailler ; vous avez besoin d’une nouvelle application, mais ne parvenez pas à la télécharger ; une licence logicielle expire et vous ne pouvez plus accéder à vos fichiers stratégiques. Que faites-vous lorsque …

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