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jblackett

jblackett

Contact jblackett
Member since 6/12/2008

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Author Archives

Ten years of Endpoint Management goodness and more to come!

jblackett

August 31, 2017 9:35 pm

Reads:361

Comments:0

As the Product Line Manager for the Unified Endpoint Management products here at Micro Focus, over the last ten years, I have seen a lot of things happen. I literally started in my role as Product Manager the week after ZENworks Configuration Management 10 shipped. As I am sure many of you will recall that …

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Micro Focus Service Desk Domain

jblackett

August 25, 2017 10:12 am

Reads:593

Comments:0

As many of you know about nine months ago I started working on a ZENworks Reporting Domain that can be used to allow ZENworks Reporting to generate adhoc reports and dashboards using data in the Micro Focus Service Desk Domain. Several customers and employees have provided valuable feedback as I refined this and I am …

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Upgrading to ZENworks 2017 – Customer Care TechTalk

jblackett

August 24, 2017 10:38 pm

Reads:659

Comments:1

ZENworks 2017 Update 1 was recently released and extends the capabilities of ZENworks 2017 adding important new capabilities like Apple DEP support, FDE support UEFI devices and much more! Additionally, as the first update to ZENworks 2017, we know that many of you are now looking to make the move to the ZENworks 2017 solution …

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Looking for your #ZENworks Dashboard Requests!

jblackett

August 1, 2017 4:53 pm

Reads:557

Comments:2

Hello community! We have recently begun looking at a new theme for the ZENworks product family that we are referring to as “Actionable Intelligence”. This means that we want to provide you with a set of dashboards and widgets within ZCC that will help you quickly identify what’s important to you and then perform actions …

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August Endpoint Management Community Webinars Announcement

jblackett

July 18, 2017 1:30 pm

Reads:461

Comments:0

Hello community! After a bit of a break I am pleased to announce that we are ready to resume our schedule of Endpoint Management Community Webinars. We are still working on the full schedule for the next 6 months but today I am pleased to announce the topics for August 2017: Title: Why and how …

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Applying #ZENworksPatchManagement policies on shutdown

jblackett

January 26, 2017 8:51 pm

Reads:1,148

Comments:0

One of the top ideas we have for ZENworks Patch Management is the ability to apply patches on Windows shutdown. While this functionality is currently not productized, we have found a way to make this happen. This solution shows you how to leverage Windows Group Policies, Windows Shutdown Scripts and ZENworks Patch Management policies to …

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Using the #ZENworks ISDTool with the #MicrosoftDeploymentToolkit (#MDT)

jblackett

January 23, 2017 12:29 pm

Reads:1,473

Comments:2

In the recent Windows 10 Deployment Best Pracitices webinar I showed you how to use MDT to deploy Windows 10 with an MDT bundle, introduced in ZENworks 11.4. One of the things I talked about there was the need to use ISDTool. This tool allows you to send status message information back to the ZENworks server …

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Not using #ZENworks Reporting…you should be, here’s how!

jblackett

October 25, 2016 12:50 pm

Reads:1,541

Comments:0

ZENworks Reporting is a great solution for creating compelling reports and dashboards against ZENworks and other products in the Endpoint Management portfolio. I’ve talked to many of you and have been disappointed to find out that many of you haven’t implemented ZENworks Reporting and aren’t able to report on important things like bundle delivery status, …

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Today’s ZCTW – System Update on Servers recording now available

jblackett

August 10, 2016 11:02 pm

Reads:4,055

Comments:0

We had a great call this morning lead by Arvind and Madhu from our Support and Engineering teams. Great deep dive on the server side aspects of System Update. If you were able to join us I hope you found it helpful, if you didn’t you can view the recording here. Don’t forget we have …

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ZCTW – ZENworks Reporting Best Practices Recording

jblackett

August 8, 2016 11:02 am

Reads:3,782

Comments:0

I’m pleased to announce the availability of the recording of the most recent ZENworks Community Webinar – ZENworks Reporting Best Practices. You can watch the recording here. The recording will also be made available on the OnDemand page and the Events pages shortly.

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