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jblackett

jblackett

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Member since 6/12/2008

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Author Archives

ZENworks 2017 Update 2 Delay

jblackett

January 18, 2018 11:45 am

Reads:208

Comments:0

As many of you are aware, ZENworks 2017 Update 2 was set to be released this week. However, on January 16, Oracle released a Critical Patch Update Advisory mentioning the vulnerabilities fixed in a number of its products. The Update fixed 21 vulnerabilities that are present in the previous versions of Java SE. Given the …

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Upcoming ZENworks Community Technical Webinars

jblackett

January 16, 2018 12:11 pm

Reads:266

Comments:0

Happy New Year! I’m pleased to announce several upcoming webinars for the first quarter of this year. These are: What’s New in ZENworks 2017 Update 2 – Mobile Management Enhancements Jan 24, 2018  9:00 AM – 10:00 AM Mountain This session will introduce the new mobile management capabilities of ZENworks 2017 Update 2. This release …

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Fixing the pesky #ZENworks imaging driver issues once and for all

jblackett

December 2, 2017 12:46 pm

Reads:1,043

Comments:0

As you are all probably aware, for many years we’ve suffered from challenges when attempting to image the latest and greatest desktop, laptop and now Windows 10 tablet hardware. The root of the problem lies in the fact that ZENworks has traditionally used a SUSE Linux based environment to perform ZENworks imaging tasks. The typical …

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Building Dashboards with Drilldowns to ZCC with ZENworks Reporting

jblackett

October 3, 2017 4:56 am

Reads:623

Comments:2

As I’m sure you are aware by now, the Micro Focus Endpoint Management portfolio provides you with a powerful reporting platform in the form of ZENworks Reporting. In previous Cool Solutions we’ve talked about the basics of ZENworks Reporting, how to build basic dashboards and even how to connect dashboards together. In last month’s Open …

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Looking for ZENworks 2017 Update 2 Beta Sites

jblackett

October 3, 2017 12:51 am

Reads:1,082

Comments:0

We are getting close to starting the ZENworks 2017 Update 2 Beta. The core capabilities added in this release are: Android Work profile management (android app deployment, license management and configuration, limiting of sharing data between managed and unmanaged applications, policies to limit screen sharing, cut and paste, USB debugging, etc) Windows PE Based imaging …

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Ten years of Endpoint Management goodness and more to come!

jblackett

August 31, 2017 9:35 pm

Reads:652

Comments:0

As the Product Line Manager for the Unified Endpoint Management products here at Micro Focus, over the last ten years, I have seen a lot of things happen. I literally started in my role as Product Manager the week after ZENworks Configuration Management 10 shipped. As I am sure many of you will recall that …

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Micro Focus Service Desk Domain

jblackett

August 25, 2017 10:12 am

Reads:1,008

Comments:0

As many of you know about nine months ago I started working on a ZENworks Reporting Domain that can be used to allow ZENworks Reporting to generate adhoc reports and dashboards using data in the Micro Focus Service Desk Domain. Several customers and employees have provided valuable feedback as I refined this and I am …

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Upgrading to ZENworks 2017 – Customer Care TechTalk

jblackett

August 24, 2017 10:38 pm

Reads:1,263

Comments:1

ZENworks 2017 Update 1 was recently released and extends the capabilities of ZENworks 2017 adding important new capabilities like Apple DEP support, FDE support UEFI devices and much more! Additionally, as the first update to ZENworks 2017, we know that many of you are now looking to make the move to the ZENworks 2017 solution …

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Looking for your #ZENworks Dashboard Requests!

jblackett

August 1, 2017 4:53 pm

Reads:827

Comments:2

Hello community! We have recently begun looking at a new theme for the ZENworks product family that we are referring to as “Actionable Intelligence”. This means that we want to provide you with a set of dashboards and widgets within ZCC that will help you quickly identify what’s important to you and then perform actions …

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August Endpoint Management Community Webinars Announcement

jblackett

July 18, 2017 1:30 pm

Reads:635

Comments:0

Hello community! After a bit of a break I am pleased to announce that we are ready to resume our schedule of Endpoint Management Community Webinars. We are still working on the full schedule for the next 6 months but today I am pleased to announce the topics for August 2017: Title: Why and how …

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