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jblackett

jblackett

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Member since 6/12/2008

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Author Archives

Using ZENworks System Update Agent Settings to Implement User Initiated Updates

jblackett

November 23, 2015 8:30 am

Reads:1,478

Comments:0

One of the things I’ve heard several times from customers lately is that they wish there was a way that they could allow end users to control when the agent side system update is deployed. This is typically in environments like hospitals, where an untimely update or reboot could have life threatening consequences. Well, it …

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ZENworks Asset Management maintenance now includes training

jblackett

November 20, 2015 9:56 pm

Reads:1,349

Comments:5

If you are a customer that owns ZENworks Asset Management either as a standalone product, or as part of the ZENworks Suite, and you haven’t yet been able to figure out how to use ZENworks Asset Management to its full potential — I have good news! We’ve upgraded your maintenance for ZENworks Asset Management to include access …

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Troubleshooting the ZENworks Agent CTW recording now available!

jblackett

November 18, 2015 10:52 pm

Reads:3,101

Comments:0

We had another great Community Technical Webinar today delivered by Ingo from our European support center and Indumathi from our development team. They provided some great ideas on how the ZENworks Adaptive Agent works and how to troubleshoot problems that may arise. We had a great turnout, especially given that we are headed into the holidays. …

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Count ZENworks better with ZENworks Asset Management 11.4.1

jblackett

November 17, 2015 10:12 am

Reads:3,724

Comments:0

As many of you are aware, in the ZENworks 11SP4 release we added the concept of License Information Sources to ZENworks Asset Management. License Information Sources allow ZENworks Asset Management to get data from sources other than ZENworks Inventory data. For ZENworks 11SP4 this meant that you could quickly and easily link ZENworks to a …

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Change in November Community Technical Webinar Topic

jblackett

October 27, 2015 8:05 am

Reads:914

Comments:0

As I indicated in our last Community Technical Webinar we need to change the topic for our November 18 webinar. The original topic was ZENworks and Intel AMT. Unfortunately due to some technical challenges we will be unable to present this topic at this time. Once we are able to overcome those challenges we will …

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ZENworks in the Cloud focus groups

jblackett

October 27, 2015 7:59 am

Reads:1,502

Comments:0

As we look at the future of ZENworks one of the trends we see strongly is the emergence of cloud based solutions for device management. At present these are pre-dominately Enterprise Mobility Management solutions like Microsoft In-Tune, Airwatch, MobileIron, etc. However with the emergence of Unified Endpoint Management solutions I expect that more than just …

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ZENworks Mobile Management now manages Windows Phone!

jblackett

October 23, 2015 8:44 am

Reads:953

Comments:0

Last month we released the ZENworks Mobile Management 3.2 release and yesterday we followed that up with the ZENworks Mobile Management 3.2.1 update. Unfortunately, I’ve been quite busy and haven’t had enough free cycles to introduce you all to the fact that starting with 3.2 we can now manage Windows Phone 8.1 devices as well …

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AMIE Adapter for Importing Discovered Printers from ZCM

jblackett

October 21, 2015 1:54 pm

Reads:1,595

Comments:0

In a call with our Customer Care team the other day someone asked if there was an easy way to import printers into the Micro Focus Service Desk (MFSD) system. In order to do that you could use a straight CSV import if you already have a system that knows about these printers, or if …

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Meet the ZENworks Product Management Team

jblackett

October 15, 2015 10:49 am

Reads:2,799

Comments:0

I wanted to take a minute and introduce those of you in the community to the Product Management team for Endpoint Management (aka ZENworks) at Micro Focus. You should expect to see blogs, hear from them on webinars, participate in focus groups, attend community events and maybe even show up at your site occasionally. Jason …

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A New Name and a New Feel: Micro Focus Service Desk

jblackett

October 13, 2015 12:20 pm

Reads:2,183

Comments:2

What’s in a name? Well, in the case of a brand it can be a whole lot. As you are all aware, last year Micro Focus acquired Novell. Unlike our previous acquisition by the Attachmate Group the new company is very focused on making us a single cohesive organization that is easy to do business …

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