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Laura Buckley

Laura Buckley

Contact Laura Buckley
Member since 1/4/2008

Bio

About Laura Buckley

Passion is what I have. Challenges are what I seek. Success is what I deliver.

User Points

325 points earned on legacy (former) Cool Solutions site
4204 points earned on this site

Author Archives

GroupWise Rule Conditions to act on Internal or External Email

Laura Buckley

November 6, 2018 9:11 am

Reads:691

Comments:1

Over the years I have been asked this question often enough that I am prompted to write this article. The question… how do I create a rule to only act on internal email or email from external [Internet] sources? The trick to this is using the field called “View Name” in your rule condition. Firstly, this field …

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Configuring GroupWise WebAccess causes the Process to Crash

Laura Buckley

August 10, 2018 1:20 pm

Reads:669

Comments:0

On a few, rare, occasions I have come across the issue of the install script for GroupWise crashing when trying to run the Configure option for WebAccess. Upon further investigation, I find there are multiple WebAccess RPMs installed on the server. Command to check what GroupWise WebAccess RPMs…

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Script for testing SMTP with Telnet

Laura Buckley

January 2, 2018 9:17 am

Reads:6,367

Comments:0

There are times when we, as email system administrators, may have issues with mail flow between our GWIAs and external systems. A common troubleshooting step is to go back to basics and use Telnet to test the SMTP connectivity and send a test email. This troubleshooting step can prove invaluable and assist us in diagnosing …

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GroupWise Mailbox Size Reports using the Admin Console

Laura Buckley

October 7, 2016 8:40 am

Reads:5,350

Comments:6

Managing the size of our GroupWise system is something that we should be doing proactively.  This not something you want to neglect and then face a situation where your system is out of disk space and thus won’t process mail. Imagine this happening in the middle of a working day – no email and you are …

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Enabling & Accessing the GroupWise WebAccess Console

Laura Buckley

September 1, 2016 3:13 pm

Reads:2,075

Comments:2

The GroupWise WebAccess console gives you valuable information about active, logged in users, access to the log files and configuration files. However, it is not enabled by default. I’ve created a short, instructional video detailing how to enable and access this console.

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What Policies (GPO’s) are in effect on a workstation?

Laura Buckley

August 10, 2016 9:09 am

Reads:5,095

Comments:0

Today I pick up on my ramblings about the various things that challenge us in our daily routine in IT.  Whilst I am a GroupWise geek I’m going to do something a little different again.  Most environments that I work in push out policies in one form or another to the workstations.   A common complaint …

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I’m Back!

Laura Buckley

August 2, 2016 2:58 pm

Reads:4,685

Comments:0

Welcome back to my blog.  After far too much time I’ve finally decided to get back to my blog and continue my ramblings about the interesting things that we face in the world of technology. To jump start my blog again I’m going to do something a little different.  Instead of putting my ramblings here …

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The mystery of the missing e-mail attachments

Laura Buckley

October 3, 2008 2:46 am

Reads:77,691

Comments:3

We have had a few people contact us asking if our e-mail filtering system “strips” attachments. The short answer to this is NO. If we don’t like the attachment we block/reject the entire e-mail. Having said this people are still receiving e-mail that appear to have no attachments. This issue is caused by Microsoft Outlook! Here’s the scoop.

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I still control all the e-mail systems in the world!

Laura Buckley

April 21, 2008 8:39 am

Reads:5,561

Comments:5

We started having some problems receiving e-mail from a large, listed (RSA), retail company. Considering the size of the company and the millions that it makes in profits each year one would assume that they would have some decent system in place. Think again!

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I control all the e-mail systems in the world!

Laura Buckley

March 3, 2008 5:20 am

Reads:6,032

Comments:3

Do your customers think that you control all the e-mail systems in the world?

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