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melaniefeeney

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Member since 12/6/2007

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Author Archives

Novell Support Advisor 2.0 is available!

melaniefeeney

April 21, 2010 12:00 am

Reads: 2675

Comments:1

We’ve all been incredibly busy here preparing for the release of Novell Support Advisor 2.0 and I’m so excited to tell you that we are now shipping.

I’m sure you’ll see a lot of information about it over the coming weeks.

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And the Apple iPad goes to…..

melaniefeeney

March 24, 2010 8:40 pm

Reads: 2551

Comments:1

Sean Gallagher.

Congratulations Sean, and thanks to everyone who entered our drawing and listened to our spiel.

We also did a drawing for 5 Starbucks gift cards – and the winners are:

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End of Day 2 at BrainShare 20TEN – have you stopped by our table?

melaniefeeney

March 23, 2010 5:19 pm

Reads: 2535

Comments:0

It’s been a great day here at the Salt Palace, mainly because we’ve had the opportunity to speak to so many partners and customers about Technical Subscriptions.

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Giving you more tools and competitive pricing

melaniefeeney

January 21, 2010 11:47 am

Reads: 3137

Comments:1

There has been a flurry of activity here in the Technical Subscriptions team. We wanted to bring more value to our partners and customers. When our colleagues in Training Services contacted us with the same goal in mind, we decided to join forces and create a brand new offering.

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How do you use your Technical Subscription?

melaniefeeney

October 1, 2009 3:25 pm

Reads: 1762

Comments:0

We have a really strong partner base relying on our Technical Subscriptions products on a daily basis. Having physical deliverables to hand rather than downloading and burning iso images can be handy when at a customer location with unreliable internet access. It’s nice to know you have the latest and greatest versions to hand without having to search for updated files.

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Adding to your bag of tricks during a recession

melaniefeeney

September 2, 2009 12:25 pm

Reads: 2780

Comments:2

The current economic climate has clearly demonstrated that we can’t continue to do things the way we’ve always done, otherwise, we’ll get the same results. Just as we close the door on one set of regulations, another set appears.

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Welcome to the Novell Technical Solutions Blog

melaniefeeney

August 20, 2009 12:00 am

Reads: 3627

Comments:0

This is our first post and I admit we had to ponder for a bit before we started writing. We’ve received so much positive feedback over the years about the Technical Subscriptions product line. We release on a monthly basis, unlike other products at Novell, so our partners and customers never have to wait too long to find out what’s new and exciting. So why blog?

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Selling to the Small Business Part 5: Closing the Deal

melaniefeeney

January 21, 2009 1:34 pm

Reads: 4615

Comments:8

Here are a few tips to keep in mind as you move towards the final stage of securing your customer.

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Cost cutting measures everywhere, but there are opportunities

melaniefeeney

January 14, 2009 9:05 am

Reads: 6460

Comments:2

Every day, the news seems to get worse, not better. Since we woke up to the fact that we are in recession, the voices of doom have been quick hammer additional nails in the coffin. Newspaper reports of cuts in spending across all industries – horizontal and vertical – do not paint a particularly pleasant picture.

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Selling to a Small Business Part 4: Building a plan and a proposal

melaniefeeney

December 17, 2008 7:03 am

Reads: 4304

Comments:3

The great thing about working with small businesses is the lack of formality that is so prevalent with larger enterprises. After all, you’re not expected to turn up to the customer site in a three-piece suit, and the last time you had to wear a tie was to your nephew’s wedding.

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