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wesheaps

wesheaps

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Member since 4/5/2016

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Solutions and Product Marketing Manager

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Author Archives

What’s up with GWAVA?

wesheaps

June 20, 2017 2:06 pm

Reads:631

Comments:0

Last October, Micro Focus acquired GWAVA—as many of you know.  In the face of such news, speculation abounded on what this would mean for both GroupWise and existing GWAVA products.  Since that announcement, both companies concentrated on finishing out their fiscal years before going through complete integration. That integration is underway, so what can you …

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iPrint for Open Enterprise Server: What does the latest update get me?

wesheaps

May 23, 2017 10:01 am

Reads:1,330

Comments:9

As many of you might now—there’s a new update to iPrint available for the latest version of Open Enterprise Server:  OES 2015 SP1. But what’s so exciting or new about this update?  Why should you care? First of all, for those who’ve kept track of what’s happening with iPrint in OES, there have been two …

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How to Help your Help Desk for Better IT Service Delivery

wesheaps

May 19, 2017 2:46 pm

Reads:532

Comments:0

Today’s “always on, always available” business culture has unintended consequences for your IT team.  IT services are expected to be instantly available at all times—and the first line that normally gets hit with complaints and ire is your IT Help Desk.  If your goal is continuous IT service delivery, then surely an important area to …

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Open Enterprise Server: It’s a Windows world, right?

wesheaps

February 14, 2017 11:17 am

Reads:1,904

Comments:0

What’s with this “either-or” thinking lately?  “Windows” or bust!  Give me “Linux” or give me death!  An “Apple” a day keeps the viruses at bay!   All in all, it can get pretty contentious, even in the IT world.  But is taking such a strong stance really necessary?  Shouldn’t it all be about value, cost, and …

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What’s in Micro Focus maintenance?

wesheaps

January 13, 2017 11:27 am

Reads:1,235

Comments:0

Often, I’m asked why companies should continue to pay maintenance on their Micro Focus software licenses.  Most licenses nowadays are perpetual.  In other words—you bought the right to use the version of the product you’re on.  So what’s the value of maintenance after that?  Many times, IT professionals don’t really know what they are getting …

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Better Printing, Happier Customers: iPrint with Open Enterprise Server

wesheaps

December 6, 2016 10:52 am

Reads:1,410

Comments:0

I’m always amazed when I hear an Open Enterprise Server customer hasn’t deployed iPrint in their enterprise.  First of all, it’s a free entitlement for being current with your Open Enterprise Server maintenance.  What’s not to like about free?  And more importantly, it’s incredibly easy to use and saves lots of time for both end-users …

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What will GWAVA mean to Micro Focus GroupWise?

wesheaps

October 11, 2016 2:58 pm

Reads:3,373

Comments:3

As you’ve probably heard by now—Micro Focus has acquired GWAVA. As soon as it was announced—there were questions pouring in. Does this mean GroupWise will finally have a built-in archive/restoration function? Will the roadmap of either portfolio change? Will GWAVA kill off its support for other email platforms other than GroupWise? And on an on …

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Getting Open Enterprise Server the Mind Share It Deserves

wesheaps

October 6, 2016 3:21 pm

Reads:1,224

Comments:0

It’s difficult sometimes to get upper management or others in your organization to understand why Micro Focus Open Enterprise Server (OES) is so valuable and cost-effective to your business.  Sound familiar? Well—if you’re struggling to capture their attention and mind share—don’t despair.  It’s easy to arm yourself with all the latest and greatest information about …

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Operating File and Print in the Modern Enterprise: Why OES remains a great decision

wesheaps

August 19, 2016 2:14 pm

Reads:3,767

Comments:2

The growth of data in the enterprise isn’t slowing down.  In fact—IDC expects storage needs to reach in excess of 73 million terabytes by 2020.  If solving your enterprise’s file and storage needs were as easy as hooking up another hard-drive, there wouldn’t be a huge problem.  However, we all know it isn’t as simple …

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GroupWise 2014 R2 SP1: Moving forward to the future

wesheaps

July 12, 2016 1:31 pm

Reads:4,754

Comments:0

“Nature repeats herself, or almost does: repeat, repeat, repeat; revise, revise, revise.” –Elizabeth Bishop from North Haven   It’s a common theme in software, the “mid cycle” release.  Software developers like to do these types of releases because it demonstrates commitment to patching bugs, making incremental improvements, and further developing the product. But is it …

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