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Customer Care

Help Drive the Direction of our Community Update Project



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January 27, 2017 9:43 am

Reads:709

Score:Unrated

Help us improve our community and enter to win a $500 Amazon gift card.  Read on….. Micro Focus is working on plans to consolidate and update our community properties and we want our efforts to be customer driven so we’re asking you for input:  SURVEY THANK YOU for taking a couple of minutes for this. …

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Categories: Announcements, Applications, Cloud Computing, Collaboration, Customer Care, Endpoint Management, File & Networking Services, General, ZENworks

Our Discussion Forums Just Got More Useful



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September 29, 2016 11:40 am

Reads:686

Score:5

With the addition of two new discussion forums, our Micro Focus Forum site just got more useful.  We’ve added new tools to your tool belt…..or, a different way to look at it, a new tool to your Swiss army knife.  Sometimes you need to talk about more than just a single product. Perhaps you have …

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Categories: Announcements, Collaboration, Customer Care, General, Technical

Looking for ZENworks customers using Sybase to help make a difference

jblackett

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July 27, 2016 11:32 am

Reads:746

Score:Unrated

We’re currently in the midst of providing some new migration paths for the database migration tool in ZENworks and we are in need to some customer databases to help us ensure we are properly vetting the tool. If you are a ZENworks customer using either a remote Sybase instance or an embedded Sybase instance we’d …

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Categories: Customer Care, Endpoint Management, Technical, ZENworks, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption, ZENworks Patch Management, ZENworks Suite

ZCM Customer Care Update



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April 26, 2016 3:31 pm

Reads:2,138

Score:Unrated

Product Highlighted for this Newsletter – ZENworks Suite. The ZENworks Suite is 7 integrated products to help you track, manage and protect your endpoint devices. You deploy a single agent to any endpoint devices you want to manage, and then manage those devices from a single Web-based administrative console. ZENworks Suite 11 SP4 is the …

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Categories: Customer Care, Endpoint Management, Endpoint Protection Suite, Technical, ZENworks Configuration Management

Customer Care, solving your problems



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February 8, 2016 4:34 pm

Reads:6,946

Score:Unrated

Hi All Mike Radford, Director of Customer Care again, We have posted many new videos that will help you enjoy, use, and manage the software you have purchased from us. Go check out the content, and let us know if it is helping.

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Categories: Customer Care, Technical

New Customer Care Videos Posted



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February 1, 2016 3:41 pm

Reads:7,155

Score:5

Hi All from Customer Care! We have produced and released several more videos that should help you utilize our products more successfully. Take a look and please leave us feedback. We are striving to make your use of our Software easier. Check them out…

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Categories: Collaboration, Customer Care, GroupWise, Technical

Hello from Customer Care



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January 18, 2016 2:32 pm

Reads:1,090

Score:Unrated

The Customer Care team has been busy creating solutions that will help you better use our products. Check out these YouTube videos for iPrint and ZCM.

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Categories: Customer Care, iPrint, Technical, ZENworks Configuration Management

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