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Expert Views

Micro Focus Prepares to Unleash Open Enterprise Server 2015

Gil Cattelain

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August 27, 2015 1:19 pm

Reads:403

Score:5

Did you think we here at Micro Focus were going to take a break after our recent big software release of ZENworks 11 SP4? Think again! As it turns out, we are just getting warmed up. Now, we are looking ahead to our next big software release: Open Enterprise Server (OES) 2015, set to launch …

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Categories: Expert Views, Open Enterprise Server, PR Blog

Experience Hassle-Free Flexible Workplace Productivity — Micro Focus GroupWise 2014

Gil Cattelain

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August 25, 2015 2:37 pm

Reads:324

Score:Unrated

Flexible workplace productivity solutions are in high demand these days. Just about every end user covets the ability to access documents and applications where they want, when they want, on the device they want. The problem, however, is that it’s not easy to deliver flexible workplace productivity solutions that are reliable and easy to manage. …

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Categories: Expert Views, GroupWise, GroupWise Blog, PR Blog

Up-to-Date With the New PCI DSS 3.1 Standard?

Gil Cattelain

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August 21, 2015 9:40 am

Reads:374

Score:5

In case you missed the announcement back in April, the Payment Card Industry Security Standards Council (PCI SSC) released a new version of its PCI Data Security Standards (PCI DSS v.3.1). The new PCI DSS standard affects all merchants that process or possess cardholder information. Much of the new standard is the same as v.3.0, …

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Categories: Expert Views, PR Blog, ZENworks

The other side of BYOD | IT Service Management

Adharsh Praveen R

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August 12, 2015 2:08 am

Reads:644

Score:Unrated

Analysts estimate that by 2020, 85% of organizations shall have some sort of BYOD program. There are several arguments how embracing BYOD in an organization benefits both end users and IT in several ways starting from lowering costs to better end user satisfaction and better productivity. With BYOD gaining traction, end users/customers expect the service …

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Categories: Endpoint Management, Expert Views, Novell Service Desk, Novell Service Desk, Service Desk, Technical, ZENworks Suite

Five Reasons to Check Out ZENworks 11 SP4

Gil Cattelain

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August 6, 2015 9:13 am

Reads:1,381

Score:4

In case you missed our big release earlier this week, here’s the update: A new version of ZENworks—ZENworks 11 SP4—is available for download and it’s loaded with useful features that will enhance and simplify your endpoint management software. ZENworks 11 SP4 is our latest service pack and is an upgrade from our ZENworks 11 SP3 …

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Categories: Expert Views, General, PR Blog, ZENworks

Self-Service: Empower your users to help themselves

Adharsh Praveen R

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August 6, 2015 8:29 am

Reads:874

Score:Unrated

Self Service is everywhere. It is a daily routine for several of us to use Self-Service portals for products or services – be it purchasing products from the e-commerce store or ordering groceries or booking a car. Who doesn’t like the convenience of self service. Analysts and surveys predict that 2015 is the year of …

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Categories: Expert Views, Novell Service Desk, Novell Service Desk, Service Desk, ZENworks Suite

Three Things to Look for in a Remote Management Solution (ZENworks SP4)

Gil Cattelain

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July 23, 2015 5:01 pm

Reads:1,490

Score:Unrated

Why do companies invest in remote workspaces? The basic idea is that by allowing employees to work from any device or location at any time, they will be happier and more productive. It’s sometimes hard to be happy and productive at your remote workstation when you can’t log into your account or establish a connection …

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Categories: Expert Views, PR Blog, ZENworks

SLA, OLA, UC and all that jazz

Adharsh Praveen R

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July 20, 2015 10:51 am

Reads:1,018

Score:5

You might have come across service guarantees every day, right from an e-commerce store promising same day delivery or your neighborhood pizza shop promising 30 minutes delivery to your cloud services provider guaranteeing 99% up time. The intent with any of these service promises is to set the correct customer expectations, monitor, maintain and improve …

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Categories: Endpoint Management, Expert Views, Novell Service Desk, Novell Service Desk, Service Desk, ZENworks Suite

You Spoke Up (And We Listened): Now Get Ready For ZENworks 11 SP4

Gil Cattelain

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July 16, 2015 2:54 pm

Reads:2,731

Score:5

Think of our development team like Batman’s technical assistant Lucius Fox, fighting ferociously to save your IT department from inefficiency and disorganization. While we don’t plan on rolling out a new Sonar Batsuit for you any time soon, our team has been hard at work analyzing your ZENworks 11 feedback and making some exciting changes …

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Categories: Expert Views, PR Blog, ZENworks

SSL Certificates Management – Easy Peasy with ZENworks 11 SP4

Adharsh Praveen R

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July 15, 2015 12:14 pm

Reads:2,232

Score:5

ZENworks uses SSL certificates to protect & authenticate communications across the ZENworks management Zone. ZENworks provides you option to either use an internal ZENworks Certificates Authority (CA) or an external Certificate Authority (CA). Each Primary Server and Authentication Satellite Server has a signed certificate. These CA certificates are distributed to all the managed devices in the zone during agent installation that enables them to connect to servers in the zone.

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Categories: Endpoint Management, Endpoint Protection Suite, Expert Views, Novell Service Desk, Technical, ZENworks, ZENworks Configuration Management, ZENworks Suite

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