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Expert Views

Want A Better MDM Solution? We Have You Covered with ZENworks 2017

Gil Cattelain

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January 3, 2017 10:17 am

Reads:1,520

Score:Unrated

With the New Year starting, now is a good time to think about some IT-related processes that you want to improve in 2017.  Here’s one to add to your list of resolutions: Make it a point to optimize your business’s mobile device management (MDM) strategy, to improve security and make life easier in your organization. …

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Categories: Endpoint Management, Expert Views, General, PR Blog, Technical, ZENworks, ZENworks Configuration Management

Windows 10 Migration Can Be a Dream

Gil Cattelain

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January 3, 2017 10:01 am

Reads:1,551

Score:Unrated

At this point, Windows 10 — released in 2015 — is well beyond its nascent stage. In fact, Microsoft is already planning on ending support for its debut version, 1507, within the next 18 months. Many businesses, though, still haven’t migrated to Windows 10. In a recent survey, 41 percent of companies claimed they have …

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Categories: Endpoint Management, Expert Views, General, PR Blog, Technical, ZENworks, ZENworks Configuration Management

Micro Focus Service Desk 7.3 Is Now Shipping!

Gil Cattelain

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November 21, 2016 2:44 pm

Reads:1,502

Score:Unrated

We are thrilled to announce that Micro Focus is now shipping Service Desk 7.3 to customers. If you are new to the Service Desk platform, this program simplifies the asset ordering and delivery process for enterprises. As I explained in a recent blog post, think of it as a one-stop-shop where users, customers, IT and …

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Categories: Endpoint Management, Expert Views, General, PR Blog, Technical, ZENworks

Build Your Own Self Service Portal in Micro Focus Service Desk 7.3

Gil Cattelain

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November 3, 2016 3:21 pm

Reads:2,058

Score:4

We’ve all experienced the following scenarios: Your mouse or computer breaks, making it impossible to work. You need a new application, but can’t download it. Or a software license expires, leaving you unable to access your critical files. What do you when these issues arise? You submit a ticket request…and then the waiting begins. Using …

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Categories: Endpoint Management, Expert Views, General, PR Blog, Service Desk, Technical

Costruite il vostro portale self-service in Micro Focus Service Desk 7.3

Gil Cattelain

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November 3, 2016 3:21 pm

Reads:243

Score:Unrated

Tutti noi abbiamo vissuto situazioni come la rottura di un mouse o di un PC, con conseguenti problemi nella prosecuzione del lavoro. Oppure occorre una nuova applicazione, che tuttavia sembra impossibile scaricare. O ancora, una licenza software scade, rendendo inaccessibili file importanti. Come vi comportate in situazioni simili? Inviate una richiesta di supporto… e poi …

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Categories: Endpoint Management, Expert Views, Service Desk

Avec Micro Focus Service Desk 7.3, créez votre propre portail en libre-service

Gil Cattelain

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November 3, 2016 3:21 pm

Reads:255

Score:Unrated

Vous avez certainement déjà connu les scénarios suivants : votre souris ou votre ordinateur ne fonctionne plus, ce qui vous empêche de travailler ; vous avez besoin d’une nouvelle application, mais ne parvenez pas à la télécharger ; une licence logicielle expire et vous ne pouvez plus accéder à vos fichiers stratégiques. Que faites-vous lorsque …

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Categories: Endpoint Management, Expert Views, Service Desk

Erstellen eines eigenen Self-Service-Portals im Micro Focus Service Desk 7.3

Gil Cattelain

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November 3, 2016 3:21 pm

Reads:260

Score:Unrated

Wir haben alle schon eines der folgenden Szenarien erlebt: Die Maus oder der Computer geht kaputt und man kann nicht weiterarbeiten. Es wird eine neue Anwendung benötigt, aber man kann sie nicht herunterladen. Oder eine Softwarelizenz läuft ab und man kann nicht mehr auf wichtige Dateien zugreifen. Was tun Sie, wenn diese Probleme auftreten? Sie …

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Categories: Endpoint Management, Expert Views, Service Desk

Filr 3.0 Unleashing Today!

Gil Cattelain

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October 25, 2016 2:40 pm

Reads:2,973

Score:5

I’m pleased to announce that Filr 3.0 is now ready for download. In Filr 3.0, we’re introducing several new exciting features listed here below but also introducing a Filr Advanced Edition: What’s new in Micro Focus Filr 3.0? Filr Standard Edition (All current Filr customers: the current Filr product you own is automatically renamed to …

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Categories: Expert Views, File & Networking Services, General, PR Blog, Technical

What’s Next for Filr? Look for Version 3.0 in the Next Couple Weeks!

Gil Cattelain

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October 18, 2016 2:58 pm

Reads:1,798

Score:Unrated

There’s one product update that I’m very excited about: Filr 3.0, which we hope to release very soon. In case you’re new to this product line, Filr (currently in v. 2.0), is our secure enterprise file sharing product. It’s an on premises hub for storing, collaborating and sharing files securely across the enterprise. Filr gives …

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Categories: Expert Views, File & Networking Services, Filr, General, PR Blog, Technical

Micro Focus Acquires GWAVA

Mike Bills

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October 4, 2016 10:01 am

Reads:1,886

Score:5

Micro Focus has acquired GWAVA! I want to be among the first to officially welcome GWAVA to Micro Focus. While the GWAVA product lines extend beyond GroupWise, GWAVA has been a key ISV technology partner who has provided additional GroupWise functionality like back-up, archiving, restoration, and messaging security for years.

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Categories: Announcements, Collaboration, Expert Views, GroupWise, GroupWise Blog

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