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Novell

Novell Service Desk is PinkVERIFY Certified. What is in it for me?



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January 2, 2014 4:40 pm

Reads: 349

Couple of weeks back, we proudly announced that Novell Service Desk is PinkVERIFY certified for 10 ITIL process. As a Product Manager I am very pleased about this certification as this proves that Novell Service Desk is a functionally mature product and places us in the niche club of ITSM toolsets. You may wonder, how does …

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Categories: Expert Views, Novell, Service Desk, ZENworks

Novell Service Desk Certified for 10 ITIL Processes

Bret Fitzgerald

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November 25, 2013 10:05 am

Reads: 581

The Endpoint Management team is extremely pleased to announce that Novell Service Desk 7.0.2 is now Certified for 10 I.T. Infrastructure Library (ITIL) processes. Novell Service Desk 7.0.2 was objectively assessed against ITIL® terminology, definitions, functionality, integration and workflow requirements for the following ten (10) ITSM processes: Change Management Request Fulfillment Incident Management Service Asset …

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Categories: Endpoint Management, Expert Views, Novell, PR Blog, Service Desk

Why People Love Novell

coolguys

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July 2, 2012 12:42 pm

Reads: 12385

We recently asked Cool Solutions readers to tell us what they love about Novell, and how they’ve managed to keep Novell in their organization over the years, despite fierce competition and changes in fashion.

The results revealed a unique loyalty to the classic Novell product lines, and a highly pragmatic line of reasoning: if it works, why replace it?

Here is a nice sampling of responses, from people who have come to rely on Novell’s technologies to make life easier for end users and IT alike.

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Categories: Expert Views, Novell

Interview With Dirk Schmidt, VP Sales EMEA for Novell and Werner Luetkemeier, Director Field Marketing EMEA



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October 18, 2011 7:28 am

Reads: 3286

I had an interview with two Novell die-hards in the EMEA sales and marketing field: Dirk Schmidt and Werner Luetkemeier. Let’s sit down at BrainShare while having a thorough interview.

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Categories: Expert Views, Novell

Cloud Computing: Benefits of the Cloud

coolguys

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October 4, 2011 11:42 am

Reads: 8319

Cloud computing offers advantages to nearly every entity in the ecosystem.

Gartner predicts that global cloud revenue will increase from US$46 billion in 2009 to US$150 billion by 2013. Clearly, enterprises must see substantial advantages to the cloud.

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Categories: Cloud Computing, Expert Views, Novell

The New Novell



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October 4, 2011 11:41 am

Reads: 3777

Network World editor-in-chief John Dix talks with Novell President Bob Flynn. Talk about focus! Read the Q&A .

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Categories: Expert Views, Novell

Interview with Dave Wilkes, VP Engineering of Novell



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September 12, 2011 7:32 am

Reads: 3245

I had the opportunity to talk with Dave Wilkes, Vice President Engineering for Novell.

Gert: Can you tell us a bit about your background?
Dave: I have been with Novell since 1991 working in various engineering roles focused on Novell global brands such as NetWare, Open Enterprise Server, GroupWise and ZENworks.

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Categories: Expert Views, Novell

GWCheck Interviews Bob Flynn, President and GM Novell



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August 4, 2011 12:17 pm

Reads: 3569

I had the opportunity to interview Bob Flynn, President and GM of Novell. Attachmate acquired Novell. Novell is now a BU of the Attachmate Group.

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Categories: Expert Views, Novell

GWCheck Exclusive Interview With Jeff Hawn, Chairman and CEO of Attachmate



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May 4, 2011 9:44 am

Reads: 3574

GWCheck had the opportunity to talk with Jeff Hawn, Chairman and CEO of Attachmate.

Check it out or click below on +Read More.

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Categories: Expert Views, Novell

Guest blog: Novell recognized for Web support



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May 24, 2010 12:04 pm

Reads: 109

by Sherry Arnold, Services Marketing Novell has just been named one of the “Ten Best Web Support Sites” by the Association of Support Professionals (ASP). This prestigious award that showcases excellence in online service and support also recognized Cisco Systems, IBM, Microsoft (Xbox), CheckPoint Software Technologies and Juniper Networks. The award winners were selected by a panel of judges …

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