Cool Solutions

Technical

Service Desk: Enable only Store and Requests pages in the Customer Portal

Vaibhav Jain

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January 19, 2017 9:46 am

Reads:607

Score:Unrated

This document explains how to enable only Store and Requests pages in the Customer Portal. This helps an administrator who wants to use only Store. ‘Store’ is introduced in the Service Desk 7.3 release. The screenshot below…

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Categories: Cool Tools, Endpoint Management, Service Desk, Technical

TTP iPrint Printer Lists and Extending Open Enterprise Server Part I: Introduction and Explanation

jlodom

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January 17, 2017 9:10 am

Reads:644

Score:5

This is the first part of a series explaining how to use TTP iPrint Printer Lists. These lists are designed to make iPrint easier in a complex multi-site OES environment. These articles will not only explain how to set them up, but will also use this project as an example of a way that OES …

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Categories: File & Networking Services, iPrint, Open Enterprise Server, Technical

Primary User Calculation and Reset in ZENworks



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January 16, 2017 11:11 am

Reads:681

Score:4.5

uajay explains how to calculate the Primary User on a machine based on the number of user logins, the amount of time the user is logged in, or the designated user…

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Categories: Endpoint Management, Technical, ZENworks, ZENworks Configuration Management

Installing ZENworks Agent through Microsoft Deployment Toolkit (MDT)

asudheer

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January 13, 2017 3:46 pm

Reads:1,331

Score:Unrated

The Microsoft Deployment Toolkit (MDT) can help build an automated installation source for deploying Windows OS and Office. The build can also include device drivers, Windows updates, and any other software. The ZENworks Agent is one such software that needs to be installed during deployment. Now, let me explain the way …

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Categories: Cool Tools, Endpoint Management, Technical, ZENworks, ZENworks Configuration Management, ZENworks Suite

Using Public Cloud File Sharing and Storage? This Will Make You Reconsider

Gil Cattelain

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January 12, 2017 2:59 pm

Reads:1,377

Score:Unrated

Think about all of the private files that your company stores inside online cloud repositories. There are documents containing trade secrets. Outlines for new products. Executive memos meant for select eyes only. Items, in other words, that would create significant problems if they were made publicly available. Unfortunately, this very problem happened to some Box.com …

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Categories: Expert Views, General, PR Blog, Technical

Why NOW is the Perfect Time to Upgrade your GroupWise Email Security & Archiving

GWAVAComm

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January 6, 2017 5:10 pm

Reads:855

Score:Unrated

GWAVA (now part of Micro Focus) is running a special offer to trade out your current competing security and/or archiving licenses and replace them with Retain and/or GWAVA*. If you’re running GroupWise, you should make the switch because you’ll enjoy: The best GroupWise archiving and security solutions on the market. A single source for all …

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Categories: Collaboration, GroupWise, Technical

Want A Better MDM Solution? We Have You Covered with ZENworks 2017

Gil Cattelain

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January 3, 2017 10:17 am

Reads:1,075

Score:Unrated

With the New Year starting, now is a good time to think about some IT-related processes that you want to improve in 2017.  Here’s one to add to your list of resolutions: Make it a point to optimize your business’s mobile device management (MDM) strategy, to improve security and make life easier in your organization. …

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Categories: Expert Views, General, PR Blog, Technical, ZENworks, ZENworks Configuration Management

Windows 10 Migration Can Be a Dream

Gil Cattelain

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January 3, 2017 10:01 am

Reads:1,191

Score:Unrated

At this point, Windows 10 — released in 2015 — is well beyond its nascent stage. In fact, Microsoft is already planning on ending support for its debut version, 1507, within the next 18 months. Many businesses, though, still haven’t migrated to Windows 10. In a recent survey, 41 percent of companies claimed they have …

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Categories: Expert Views, General, PR Blog, Technical, ZENworks, ZENworks Configuration Management

File and Print Community Webinars – 2016 Recap and a Look Ahead to 2017



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December 29, 2016 10:44 am

Reads:733

Score:Unrated

A new year is upon us and I feel this is a good time for us to recap our community webinar efforts for the File and Print portfolio. Starting with June this year, several webinars were delivered on OES, Filr, and iPrint in the File and Print portfolio. Here are the webinars, we had in …

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Categories: File & Networking Services, File Management Suite, File Reporter, Filr, iPrint, Open Enterprise Server, Technical

GroupWise Resource Archive – December 2016

Advansys

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December 29, 2016 10:41 am

Reads:625

Score:Unrated

Seasons greetings and happy holidays to all Cool Solutions readers! The December release of the free GroupWise Resource Archive, which provides easy research of the NGW Digest email discussions between GroupWise administrators, partners and consultants, is now available. Use the high speed text search capabilities to discover invaluable guidance within topics ranging from GroupWise technical issues to Micro …

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Categories: Collaboration, GroupWise, Technical

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