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Cool Solutions

GroupWise Mailbox Report Generator



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May 19, 2017 4:12 pm

Reads:623

Score:5

Someone posted a question to the GroupWise support forum asking if any mailbox data is available in the GroupWise Admin Console. Unfortunately, only the mailbox size is available as a column in a user list. The poster specifically requested that the mailbox size limit would be useful to have. This utility, MailboxSizeReport.exe was written in …

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Categories: Collaboration, Cool Tools, GroupWise

Mirror iManager Plug-ins on local server



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March 31, 2017 3:05 pm

Reads:1,213

Score:Unrated

Your environment runs fine, all hosts are up and running. You install the latest OES updates but then, you have to install a few iManager NPMs which are not delivered with the OES patches. Normally you do not allow your iManager to connect to the internet. So you have to reconfigure iManager to use the …

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Categories: Cool Tools, End-user How-to, Open Enterprise Server, Open Workgroup Suite

ZENworks Remote CD/DVD Drive

Mark Fratto

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February 3, 2017 8:29 am

Reads:993

Score:Unrated

As the IT world evolves things tend to change and not always for the better when the old ways of doing things just seem easier in those one off situations. Take for example an actual CD/DVD drive on a laptop. Well, in this case I have finally decided to start sharing the …

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Categories: Cool Tools, Endpoint Management, Technical, ZENworks

Service Desk: Enable only Store and Requests pages in the Customer Portal

Vaibhav Jain

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January 19, 2017 9:46 am

Reads:1,058

Score:4

This document explains how to enable only Store and Requests pages in the Customer Portal. This helps an administrator who wants to use only Store. ‘Store’ is introduced in the Service Desk 7.3 release. The screenshot below…

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Categories: Cool Tools, Endpoint Management, Service Desk, Technical

Installing ZENworks Agent through Microsoft Deployment Toolkit (MDT)

asudheer

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January 13, 2017 3:46 pm

Reads:2,241

Score:Unrated

The Microsoft Deployment Toolkit (MDT) can help build an automated installation source for deploying Windows OS and Office. The build can also include device drivers, Windows updates, and any other software. The ZENworks Agent is one such software that needs to be installed during deployment. Now, let me explain the way …

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Categories: Cool Tools, Endpoint Management, Technical, ZENworks, ZENworks Configuration Management, ZENworks Suite

Customized Ad Hoc Template Report

hshari

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September 28, 2016 1:34 pm

Reads:2,126

Score:5

In ZENworks Reporting Server 5.6.1, creating an Ad Hoc report displays only plain data. This cool solution will display Ad Hoc reports with the default customized template that includes the Micro Focus logo, Logged in user, and Page footer for all the page orientations (Actual Size, Portrait, and Landscape). In addition these default templates can …

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Categories: Cool Tools, Endpoint Management, Technical, ZENworks, ZENworks Reporting

Renew Tomcat and Apache Certificates on the iPrint Appliance



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May 23, 2016 2:26 pm

Reads:3,680

Score:Unrated

The Tomcat and Apache Certificates will expire two years after the installation of an iPrint Appliance server. When those certificates expire, errors will be presented to the administrator when attempting to manage iPrint within iManager and the /psmstatus. Also, end user secure printer authenticates will fail. The below script will partially automate the steps required …

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Categories: Cool Tools, File & Networking Services, iPrint, Technical

Install VMware Tools to iPrint Appliance



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May 23, 2016 2:20 pm

Reads:4,380

Score:4

The host and guest operating systems run more efficiently when VMware tools are installed to the guest operating system. The steps and script below simplify the VMware Tools installation to the iPrint Appliance…

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Categories: Cool Tools, File & Networking Services, iPrint, Technical

Service Desk Dashboard



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May 13, 2016 4:32 pm

Reads:3,483

Score:Unrated

Micro Focus Service Desk has reports that provide information about the performance of Service Desk to Supervisors and users in a graphical snapshot. The reports can be accessed easily and they can be exported to Excel and PDF formats. Service Desk has many reports on KPI, Requests, Service Agreements, and Configuration Items and on …

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Categories: Cool Tools, Endpoint Management, Endpoint Protection Suite, Service Desk, Technical

ZENworks Administrator Rights Report

hshari

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April 29, 2016 9:03 am

Reads:3,851

Score:5

This cool solution lets you get a report on all ZENworks administrators and their privileges/rights within ZENworks.

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Categories: Cool Tools, Endpoint Management, Technical, ZENworks, ZENworks Configuration Management, ZENworks Reporting, ZENworks Suite

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