Cool Solutions

Coolest New Features in Novell GroupWise 8 for Windows, Linux/Mac, Web Access and the Administrator



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September 25, 2008 11:53 pm

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By Travis Grandpre

Windows

  1. Bring Web 2.0 tools right into your GroupWise Home View – Create customized dashboards to bring front-and-center the tools and information that help you be most productive for any given project or aspect of your job. RSS feeds, favorite blogs or Web sites, team workspaces or other frequented Web applications – you can bring them all right before you in a nearly unlimited number of interactive panels.
  2. Unleash your calendar – Subscribe to external calendars and overlay your work schedule with important holidays, your favorite sporting events or anything else you need to keep on your radar, and get live updates. You can also publish your own calendar so colleagues outside your organization can busy search your schedule and easily set appointments. A new second time zone feature makes it easy to manage appointments in different regions of the world.
  3. Keep better track of your progress and priorities with intuitive task management – Prioritize tasks, visually see the percent complete, add subtasks and keep it all top-of-mind in a task panel in your Home View dashboard.
  4. Turn your contacts into relationships. With a look and feel that brings your contacts alive, a new card format lets you add photos and profile information such as profession, published calendar link, birthday and family member names. Communication history and your notes with each contact also display so you can easily follow up on previous conversations. And, with GroupWise 8, no more searching from one address book to another; search automatically queries all of your address books.
  5. Know the latest and the history on a discussion with a single click – Sort and view e-mails within a discussion thread. You can also open an e-mail and see the thread history with one click. No more responding to an issue that’s already been solved or searching through your in-box and sent folders to piece together a discussion.
  6. Leverage your favorite document editor to format your e-mails – Compose e-mail in Microsoft Word or OpenOffice so your e-mails look to others the way you intend.
  7. Find one less thing to curse when your computer crashes. Auto Save is here!– Finally, you can rest easy knowing that any work you do in GroupWise will automatically be saved when your computer freezes.
  8. Start your vacation sooner – A simplified “Vacation Rule” gives you a no-hassle way to easily set up an auto-reply to tell others you are out of the office. With start and end options, you don’t have to worry about turning off the vacation reply once you return.

Linux/Mac

  1. Enjoy a Linux and Mac interface that’s more like the one Windows users have. It’s almost like triplets! – You have wanted to use a GroupWise client that looks and acts more like its Windows counterpart. Now you can! Customize personal dashboards to bring front-and-center all the tools that help you be most productive for any aspect of your job.
  2. Bring together multiple calendars – Import external calendars and overlay your work schedule with important holidays, your favorite sporting events or anything else you need to keep on your radar. Color-code appointments so you can keep track of professional and personal commitments. And, a new second time zone feature makes it easy to manage appointments in different regions of the world.
  3. Gather together all your e-mail accounts – Interact with your external e-mail accounts (gmail, yahoo, POP, IMAP and NNTP) within GroupWise. Organize them into folders and even place them in your Home View.
  4. Organize your inbox – Sort your e-mails by fields such as date, subject sender, etc. Display your inbox to include a sneak peak at the first line of each message, see discussion threads or entire message previews.
  5. Find things like never before – Now you can search for e-mails, appointments and contacts with a “Quick Find” feature.
  6. Get notifications as you like – Receive alerts for appointments and e-mails. Set notifications so you can get to meetings on time and receive return status on emails and appointments you send out.
  7. Find one less thing to curse when your computer crashes. Auto Save is here! – Finally, you can rest easy knowing that any work you do in GroupWise will automatically be saved when your computer freezes.
  8. Tag e-mails and appointments – Add standard or customized categories to e-mails and appointments so you can pay attention to what’s urgent, remember to follow up to a request, or simply read an item later.

Web Access

  1. View all of your e-mails in one list – Now you can see all your messages in one, scrollable list, which means no more clicking on “Next 20” to see additional e-mails. You can also re-size and re-order columns to suit your needs.
  2. See your calendar come to life – With an improved graphical interface, color-code appointments so you can keep track of professional and personal commitments, and drag and drop meetings as your schedule changes.
  3. Get the calendar performance you need – Publish your calendar so others can busy search your schedule and set appointments. And, now you can adjust your time zone to keep track no matter where you are; no more missing meetings because of mixing up local time with what’s reflected on your calendar.
  4. Enjoy improved contact management – With dynamic filter and search capabilities, you can be more productive online working with contacts. With contact “quick viewer” you can quickly search through all of your contacts. You can also check e-mail history for any contact and receive birthday and anniversary notifications.
  5. Find one less thing to curse when your computer crashes. Auto Save is here! – Finally, you can rest easy knowing that any work you do in GroupWise will automatically be saved when your computer freezes.
  6. Create impactful e-mails with graphical formatting – With new HTML features and on-the-fly spell check (java plug in not required), you can create customized e-mails that look and read the way you want. No more boring text e-mails.
  7. Get to your inbox faster – Typically when you log in to your web e-mail, you have to wait until your address books load in order to use your inbox. Now you don’t have to wait; your e-mails and appointments are automatically name-filled when you login.
  8. Print your daily tasks – Now you can print a clean and organized view of your calendar that you can take with you when you are not in front of your computer.

For Administrators

  1. Publish multiple e-mail addresses for each user in Novell eDirectory – In the past, you could only publish one preferred e-mail for each user back to eDirectory. Now configure GroupWise to push to eDirectory as many e-mail addresses as you need to track for each user.
  2. Get money-saving data from your audits – In the past, GWCheck performed audits to primarily track usage. Now, gather additional information such as client type and version, amount of disk space a person is using and when a user last logged in. All this helps you make accurate licensing, storage and account decisions.
  3. Automate audits – Auto-schedule to have GroupWise perform audits at your preferred, set times and stay focused on other important issues.
  4. Stop the Frequent Contacts lists from adding up – Sometimes frequent contacts lists in the client become too big and interfere with performance. Now, you can disable Frequent Contacts as needed to help users start fresh when they move jobs or simply need a clean slate for a different e-mail address.
  5. Clean up un-mapped data In the past, when a mapping to data in the address book was discontinued, the data was left orphaned, cluttering the system. Now, the unneeded data is identified and removed from the address book, helping your GroupWise system remain at top performance. (The original data source is not affected.)
  6. Create your system with one less step – Now you can create your GroupWise system without launching ConsoleOne. On Windows, the system creation can now be done during the install, eliminating a time-consuming step.
  7. Make updating view files easier – As part of a post office creation or update, view files had to be manually created or updated. Now you can request that the post office agent automatically refresh the view files. This removes time-consuming manual steps in your day-to-day work.
  8. Reduce administrative steps with improved interoperability – In addition to using the Message Transfer Agent to run checks of Novell eDirectory for necessary updates to the GroupWise database, you can now do that check from a Windows agent, through LDAP.
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Disclaimer: This content is not supported by Novell. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.

23 Comments

  1. By:Anonymous

    How about a task template per say. Many of us have tasks that recur that have subtasks.. For example, in IT, when a new employee starts, we may have to provision his login, e-mail, assign him a phone and voice mail, configure a security key card for building access, order/configure equipment, etc. Having a task template for new employee, that has all of these subtasks predefined would be fantastic. That way you don’t have to manually create all of the subtasks each time.

    Also if you receive a task from someone, is it possible for you to create your own subtasks on it?

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    • By:dlythgoe

      What a great idea! We will take your ‘template’ idea and see what we can do in a future release of GroupWise – Thanks for the insight!

      On your question – Is it possible to create your own subtasks on a received email/task?

      Yes – as long as it is in the ‘Tasklist’ – you will be able to create sub-tasks for it. Download the Public BETA and check it out – the documentation is also all online….

      BETA – http://www.novell.com/groupwisebeta

      Documentation – http://www.novell.com/documentation/gw8

      Dean

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      • By:grimlock

        Thanks, glad you liked it. I forgot to sign in before :) The other request we see often is for an official e-mail template that can be saved.. As opposed to re-editing old e-mails. The task template however is by far a more significant time saver in my view. I’m not sure how it you would ultimately make it work, but ideally, to be able to apply it to an existing task would be fantastic. Mary sends me a task that they have a new employee starting in their department. I could delete their task and create a new one off the template, but that removes Mary’s ability to see the status. I could create a second task, leaving the first in place, but now I have 2 tasks on my list for each job. If we could apply the template to the task, and she could now see the new sub tasks as well, then she what’s been done to date. I know that’s a lot to ask for, but it gives you some insight as to potential uses.

        Right now I have a resource that holds the task list for our I.T. department, and we all have the task list show up on our multi user calendar. This way if one of us completes the job, the others can see that it’s done. Sub-tasks would make that even easier because different people could complete different pieces and check them off. The way we currently do it, is that we put notes in the subject line via the personalization option, but that’s somewhat awkward.

        Thanks for listening!

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      • By:janpop

        Dean, are you considering linking the GroupWise tasks with the Teaming tasks in Bonsai (perhaps supported once Boulder is out) in order to enable companies linking tasks to workflows. By integrating Teaming with GroupWise, also Teaming workflows could trigger creation of new GroupWise tasks and thus further help automating business processes. That integration would be extremely appreciated by users who struggle to understand the pros and cons of using tasks, appointments or reminder notes in GroupWise vs. Teaming. Thanks, Jan

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      • By:xamolios

        Thank you for the documentation link dlythgow.

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  2. By:anonymous

    It would be beneficial for new accounts to be populate with common links to out intranet business system and a link to how to pages for when the new user gets lost. We are supposed to have a staff training officer and a mentoring system however new staff always have to find there own way. If we could start them with email and that has a corporate welcome page that is cusomisable to point various links and it would make ITs job much easier.

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    • By:cris2per

      How is everything plugged in? What ports that is. Also, power off the modem and the router. Your Comcast router likely is an ARRIS model or a Motorola surfboard. On the bottom of the Arris there is a battery pack. Remove the battery also. I can’t remember enough about the surfboard to tell you if there is a battery pack you can access or not. if so, remove it. Wait a few minutes then put the battery back in and power on the modem. After the modem is completely back up and linked, plug the router back in to the modem then power up the router. After the router is completely up plug computer(s) back in. Hopefully this will resolve the problem. If not, then you might have to log in to the router and “static” the ip address.

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  3. By:anonymous

    No, really!!!!!!!!

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  4. By:Anonymous

    With multiple GroupWise admins, keeping up with “changes” is problematic.
    How about a job that will query the entire GroupWise system and produce a System configuration report. It would be very useful for Disaster Recovery.

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  5. By:Anonymous

    Hello;

    I have several clients looking forward to GW8 with its ‘publish my calendar to the web’ feature. However It OK to publish public information, but may clients would like to enter private information (like notes, conversations) in their calendar and not have the private information published.
    My suggestion would be to have the ability to mark in the calender event ‘PRIVATE’ and anything after this word will NOT be published to the web.

    Thank you.

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  6. By:Anonymous

    Will Groupwise 8 address email and calendar on the Iphone?

    Thanks

    Ralph

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  7. By:anonymous

    How bout a feature that allows us to recover an email or email box without
    having to pay for 3rd party options. Hell I would be happy with not having to sign a blood oath with Satan to restore an email box when repairs dont resolve the issue.

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    • By:Anonymous

      Hey man, read your manual it’s all in there since GW6 !
      Restore Area is the magic word and if you need more support then you can check for Third party solutions like GWAVA Reload.
      It’s makes you sleep so much better knowing that you GroupWise is always backed up consistantly, without interruption.

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  8. By:Anonymous

    Does anyone know of a set of videos/webcasts to demonstrate these new updates?
    Thanks.
    Bill
    maristbb@gmail.com

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    • By:dlythgoe

      There are a couple of great places for things like this…

      1. BrainStorm – our training partner – has begun production on several that are now available. More will be coming and more production quality. Check out:

      http://www.brainstorminc.com/cbt/gw8/index.html

      2. Novell is also producing some marketing videos to demo several of these features – in particular we filmed all of the ones that Travis has posted here – so watch for them soon.

      Dean

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  9. By:superwashu

    Still no multi-user calendar on Mac and Linux clients? :`(

    That means I have to keep running an entire operating system (XP) just so I can quickly and easily view a bunch of continually changing schedules.

    Is it really so hard to do multi-user calendar for the Linux and Mac clients? I mean, I can proxy in to the accounts easily enough… but being able to view a bunch of calendars at a glance is kind of a ‘must have’ feature for us.

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    • By:dlythgoe

      I apologize…I know this is frustrating. This feature is one we want to add to Linux/Mac. We simply ran out of run way. So many other things to do that affected a larger number of users – although not the most important ones – like you!! :)

      We understand and we hear you… How many users do you have using Linux and how many do you believe would need/require this feature?

      Dean

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      • By:timothyfsullivan

        I have eight people in my organization that use the multi-user calendar all day every work day. I had considered moving some of these people to a linux desktop, but I cannot until this feature is implemented.

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  10. By:britprd

    If auto reply message looping is allowed it has the potential to create bounces between GW and an external account. If the auto reply is set to send only a single reply, users are expected to recall that the person they have mailed has already told them they are away. After a few days most people seem to have forgotten this!

    Somewhere GW must retain a list of addresses to which it has sent an autoreply. If this list can be deleted on a scheduled basis, auto replies can be sent more than once without the need to allow looping. Deleting this list daily/weekly would make some sort of sense.

    Regards.

    peter

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    • By:dlythgoe

      Peter,

      Great suggestion and feedback – I like and appreciate the solution and idea you have provided. We will log this as an enhancement!

      Thanks!

      Dean

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  11. By:davy2

    Please, please, please?
    We’d like to be able to remove internal distribution lists in every users FC book, for example. Having old dist lists in FC causes so many requests for tech assistance, it is a real time waster…

    ability to centrally disable internal autosaving option is another example that comes to mind. (no, we don’t use Zenworks)

    Thanks for listening

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    • By:dlythgoe

      This is a common request and one we would like to provide. We simply ran out of time in GW8, but it is still on our list. We did add several new administration options for Frequent Contacts with GroupWise 8. Please check out ConsoleOne and the new ‘Address Book’ tab in Client Options that allows you to completely disable internal autosaving.

      Hope that helps!!

      Dean

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