We have received some questions about Data Synchronizer in recent weeks, so we thought we’d round them up here for a Q&A. If you have additional questions, either post them below, or email us at firstname.lastname@example.org and we’ll do our best to track down the answers.
Q. I am interested in learning more about your integration capabilities for Salesforce and Lotus Notes. Can you tell me more – how it works, costs etc?
A. Please go to the Data Synchronizer product page and click on the Request a call in the upper right-hand corner of the page, or fill out the information on the right hand side of the page if you are interested in the integration capabilities of the Salesforce connector with SugarCRM, Sharepoint or GroupWise. We do not offer a Lotus Notes connector. You can also go to this page and see the documentation on the Salesforce connector.
Q. We have a NOWS 50 user license, and want to synchronize user (mostly Microsoft Office) data between two SUSE/OES11 servers. We were going to use linux RSYNC to do this, but is the Novell Data Synchronizer a better choice? (Your literature doesn’t speak much about this.)
A. The reason we don’t speak about it in the literature is that your scenario is an entirely different use case, and Data Synchronizer isn’t right for it. You are basically asking for a file sync/replication between servers. RSYNC should do the trick just fine.
Q. Does Data Synchronizer have anything for policies on the devices? Like requiring a password to enter the device or idle time frame before the device locks?
A. We do support some basic password policies. For future versions we plan to enhance policies around email handling and device passwords.
Here is the documentation about Enabling a Device Password Security Policy
If you need other kinds of policies, you should look at ZENworks Mobile Management.
Q. How do I connect my iPhone to datasync mobility server from outside?
I have watchguard – I have natted public ip to local and have http -80 and https – 443 open.Do I need to have smtp policy too ? Note: I can sync internally.
A. We’re not sure on this one. If anyone knows the answer, please post a comment below.
Here is the relevant documentation.
Q. I was told a while back by a vendor that the Data Synchronizer would only support up to 10 mobile devices at a time. Is this still true? If not, how many devices can one server sync with?
A. Oh no, not true. Thank you for checking! We officially support up to 500 devices per server currently, and we’ve heard anecdotally that it will support even more than that in actual practice. We plan to support 1000 per server in the next release.