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Dealing with Certificate Problems on the Palm Treo



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May 8, 2007 1:08 am

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Problem

A Forum reader recently asked:

“I have a client who is having issues using the Treo 700 Palms with WebAccess. They keep getting the Security Message Certificate Error all the time. They click through a few times, then they get it again. I don’t have the issue when I access their WebAccess with my Treo 650. What could be the issue here, besides the obvious Certificate Error?”

And here’s the response from Danita Zanre …

Solution

I did just download Opera Mini for the Treo. Not bad – no problems with my certificate! Check this out:
http://www.operamini.com/download/pc/palm/

You also need this too, though:
http://www.palm.com/us/support/jvm/download.html

And you need to do some changes to the JVM settings or it won’t work at all. Go to IBM Java JVM (Prefs > IBM Java JVM) and change the settings to the following:

  • Use Double Buffering (checked ON)
  • Use High Res Coordinates (checked ON)
  • HTTP Proxy: BLANK
  • Set Memory Max: 8 MB (tap on the slider to adjust)
  • Set Maxiumum Java Thread Stack Size: 16kb (tap on the slider to adjust)

Joe Marton adds:

Just an FYI – we’re using a Verisign SSL certificate and having no problems with both the Treo 650 & Treo 700p.

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Disclaimer: This content is not supported by Novell. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.

1 Comment

  1. By:dzanre

    Yes, this is only a problem with self-signed certificates that Blazer does not recognize the CA for.

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