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GMS “Kill Pill” for Stolen Handhelds



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April 17, 2007 1:34 am

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Problem

A Forum reader recently asked:

“Is there a way in GMS to send a ‘kill pill’ to a PDA or mobile device when it is stolen? We need the information on it to be destroyed/deleted.”

And here’s the response from Joe Marton …

Solution

Yes – follow these steps:

1. In the management console, go to Management > Devices > Sync Devices.

2. Right-click on the device you want to wipe and select Theft/Loss Protection.

3. Check “Hard reset the handheld device” and click OK.

The next time the device attempts to sync, a hard reset will be performed, wiping all data on it.

Some devices do not have Theft/Loss Protection settings. In that case, you can use this setting instead:
“Set the device to inactive which means authentication will fail for this device”.

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Disclaimer: This content is not supported by Novell. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.

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