TS wrote: This might not fall under the File Management topic, but the story has made us laugh many times so I wanted to share.
One early morning there was a power outage, so IT began taking down non-crucial systems.
User calls IT helpdesk that morning.
Helpdesk: IT helpdesk, how can we help you?
User: My computer won’t start.
Helpdesk: Have you tried turning on the lights in the Office?
User: User notices that there is no power and hangs up the phone call.