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GroupWise: Skype Integrations



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November 15, 2013 9:55 am

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We have received several reports, and experienced for ourselves, a message that now appears when GroupWise is started and Skype is already installed and integrated with the GroupWise Windows Client.

The message says: “starting December 2013 GroupWise can no longer use Skype.”

The message also refers users to a Microsoft web site that shares the following message:

Update: You may have recently noticed a message in Skype regarding the 3rd party application you use with Skype will stop working in December 2013.

As communicated in this blog post, due to technology improvements we are making to the Skype experience, some features of the API will stop working with Skype for desktop. For example, delivery of chat messages using the API will cease to work. However, we are happy to share that we will be extending support for two of the most widely used features – call recording and compatibility with hardware devices – until we determine alternative options or retire the current solution.

These changes to the Desktop API will not impact any core Skype features, and your Skype for desktop clients will continue to be supported as we release new features and improvements to enhance your Skype experiences.

Please continue to share feedback about the Skype experience and what features you would like to see us enable in the product on the Skype community, on Twitter, or on Facebook. We value the input of our developers and users as we continue to improve the Skype experience.

What to do?

Novell is evaluating our options and we expect to have some sort of resolution in a release of GroupWise after the Windermere release.   One of the options may be to disable or discontinue our Skype integration.   Novell will work with Microsoft to mitigate this interruption to functionality that many of our users have come to rely upon.

We also may be able to disable some sub-integration.  It appears that the API we are using for SMS messages is the main culprit and we will look at all of our options.

Please let us know if you are using this integration and let us know how important certain integration points have become for you.  This will help us make the best decision for the majority of our users.

Dean

 

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Categories: GroupWise, GroupWise Blog, Technical

Disclaimer: This content is not supported by Novell. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.

6 Comments

  1. By:networkn

    I have multiple customers who will be very unhappy if Skype Integration is removed. I hope you guys find better ways to solve the problem than that.

    • By:Dean Lythgoe

      This will depend on what Microsoft does and what options they provide their 3rd-party partners. If they provide an option, we will look at exploiting that for sure.

      Dean

  2. By:mcurrie

    NetworkN…Lets lay blame where the problem really is…Microsoft trying to fix something which is not broken! I knew this would come at some point….as soon as Microsoft brought Skype….It has actually taken longer than I thought! It is absolutely inevitable that Microsoft will break (sorry “make technology improvements to”) something in every product they buy, or break the entire product! And what they “improve” will normally be some API or technology that competitive vendors use in their solutions, and if anyone thinks that it is a coincidence then just Google Microsoft conspiracy theories! And once they start to “improve” a product, just watch as they make the API a moving target, so no vendor can possibly keep right up to date with latest version..

  3. By:nlandas

    This just gives all the more reason for Novell to follow the standards and not support closed source non-standard API systems. What I mean by that is that Novell should integrate full Jabber(XMPP) messaging into GroupWise/GroupWise Messenger and integrate with WebRTC for video conferencing.

    Supporting WebRTC and XMPP in their messaging solutions and full federation with any other solution that follows the standards, will well position Novell’s to offer robust compatibility with future IT communication infrastructures.

  4. By:vgalino

    If you support Webrtc, thats a very good feature and important for us. Skype integration, from my clients, are not very important.. WebRTC its the future¡¡¡

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