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GroupWise: Updates on Mobility, BlackBerry and GroupWise 2012 SP2

Dean Lythgoe

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February 25, 2013 3:00 pm

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While BrainShare has been a personal distraction for a few weeks and the GroupWise blog has suffered, the engineering team has steadily made progress in a variety of areas. Here is an update!

Novell Data Synchronizer Mobility Pack 1.2.5 has been released in the Patch Finder.

GroupWise Mobility Service 1.2.5 Releases

There are several important new capabilities and device support included in this regularly scheduled Mobility update. I have listed as many as possible here.

  • Additional Device Operating Support: Windows Phone 8 is now supported.
  • Improved User/Group Management: Users and groups are now managed on a Synchronizer system level, rather than being associated with individual connectors.
  • Global Status Monitor: A preview version of the new Global Status Monitor is available for monitoring all aspects of your Synchronizer system in a single Web interface.
  • Device Quarantine: New devices can be automatically quarantined, so that they do not automatically connect to your Synchronizer system until you release them from the quarantine.
  • Automatic Device Removal: Unused devices can be automatically removed from your Synchronizer system.
  • Maximum Item Synchronization: You can control how much data synchronizes to mobile devices when users configure their devices to request synchronization for all email and calendar items.
  • MCheck Utility: The new MCheck utility helps you diagnose synchronization problem. MCheck gathers configuration settings for your Synchronizer system and verifies that the contents of the GroupWise Address Book and users’ mailboxes have synchronized to the Mobility Connector database.
  • Resource Mailbox Synchronization: You can synchronize resource mailboxes to your mobile device along with your own mailbox.
  • Simplified Logging Levels: The Info logging level now provides sufficient logging information for day-to-day usage. The Debug logging level should be used only for short-term periods of troubleshooting.
  • Synchronizer Web Admin Access by root User: If the LDAP server associated with your Synchronizer system is unavailable, you can log in to Synchronizer Web Admin using the root user name and password.
  • Anonymous Feedback: You can submit anonymous feedback about your Synchronizer system to Novell, in order to assist in ongoing efforts to improve Synchronizer performance.
  • WSTrust: The WSTrust single sign-on solution is now supported for use with Synchronizer Web Admin.

See the Readme for additional details and information.

Increased Scalability

Recommended Number of Devices

A single Synchronizer server can comfortably support approximately 750 devices.

The performance of your Synchronizer system depends on many variables including server configuration, system configuration, and the level of user activity, both in GroupWise and on their mobile devices. This statement of support is based on the following testing parameters:

Server Configuration

  • Virtual machine
  • 2.8 GHz processor
  • 4 CPUs
  • 8 GB RAM

Synchronizer System Configuration

  • 500 users
  • 750 devices

User/Device Traffic

  • Average of 181 GroupWise events/minute
    • Email send / read/ move to folder / delete
    • Appointment send / accept / decline / delete
    • Folder create
  • Average of 474 events/user in a 24-hour period
  • Average of 165 device requests/minute
    • Email send / read
  • Average of 427 emails from devices in a 24-hour period
  • Average of 2479 KB/minute of attachment data transfer
    • 97% under 1MB
    • 2% between 1MB and 2 MB
    • 1% above 2 MB

Additional Details –>

BES, RIM, Blackberry 10

A couple of weeks ago, Novell finished its initial certification and testing of Novell Mobility Service with BlackBerry 10 devices. The Device Wiki has been updated with the current status, known issues, and expectations. Making sure the GroupWise works with the latest Mobile devices is top priority and will continue to update, validate, and certify devices and services as our partners and other vendors release new solutions.

RIM continues to be an excellent partner . Slav Koziarski, Enterprise Product Manager with RIM, presented once again this year at BrainShare 2013. RIM has released BlackBerry Enterprise Service 10, which is supported by RIM/Novell. In addition, BlackBerry 10 devices are supported via Novell Mobility Service, BlackBerry Device Service and BlackBerry Enterprise Service 10.

GroupWise 2012 SP2 – Authorized BETA

About three weeks ago, Novell released GroupWise 2012 SP2 to its authorized BETA sites. As is customary with our support packs, GroupWise 2012 SP2 includes a number of fixes to customer-reported issues.

GroupWise 2012 SP2 also introduces what we are calling our “Coexistence Solution,” which provides improved support for mixed GroupWise 2012 and Exchange 2010 environments. The GroupWise Blog recently published an article relating to this technology and solution.

Novell expects to run the authorized beta for a few more weeks to make sure the code is adequately run through its paces and then engineering will release the product publicly. Judging by beta site response and other indicators – I expect the release to happen before May.

Dean

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Categories: GroupWise, Technical

Disclaimer: This content is not supported by Novell. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.

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