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December 10, 2010 3:19 pm

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Top 10 IT Predictions for 2011 Prevail – Here are a Few More Controversial Topics – ITIL Wane, Sourcing Options, Management License Models

Tis the season for Vegas, gambling and the Gartner Data Center Conference and thus many top 10 Predictions for the coming year. I’m not a gambler, take these as you may, but for those who know me might say she might just have a bit of challenge the status quo in her and a knack for blowing things up from time to time. As a bit of a researcher of the IT management industry, these are just my musings to add to recent flurry of top 10 lists from my friends on WorkloadIQ and Baseline that sparked my imagination of further possibilities. Here goes, a tad controversial, I welcome the discussion! :-)

  • ITIL has reached its height in the America’s and ITIL will begin to wane in conversation. Data center efficiency is an expected given to the busines and are tiring of investing in inward focused programs and are demanding a focus on the top line versus the bottom line and deployment of agile technology for growth.
  • ITIL will begin its next revision to release late to the wave in late 2012 in reaction to waning interest. Second rev took 20 years, 3rd rev took 6 years and the 4th rev is late. Service Value will take ITIL center stage in the 4th revision in advancing ITIL up the maturity curve from silos of processes, integrated processes, a service life cyle to finally focusing on the Service Value contribution.
  • Service Providers will experience double digit growth driving the growth in IT Management Technology spend leading to new licensing models with lower up front costs and longer term revenue sharing with the vendors. The tide begins to turn with the customer to the vendors shifting toward the Service Providers. Growth in the Management market and the Service Provider market is driven by virtualization, private cloud and public cloud deployment.
  • Management of the private/public cloud and virtualization is the make or break key to value and success, whether internal or external. Service Providers that ignore management are one outage away from being out of business and data centers that ignore management are in the process of being outsourced.

I’m not a gambler, won’t bet my house on these, but having been witness to the same new technology, IT Management and Sourcing cycles for >25 years (I started working IT when I was twelve :-) I agree with Richard’s blog that we are at a tipping point. Sourcing options become appealing when the level of frustration for change is high and we are in a perfect storm of agile technology, sourcing options and an increasing focus on growth and innovation.

Those who embrace new technology and sourcing options and harness the power with agility for driving value with speed are those that will drive their industry. All you have to do is look at the annual F500 list and see who leads your industry and leads it by magnitudes greater than #4, 5, 6, etc. and you see those that lead with technology. Which cloud does your data center choose to be on, the Cloud Leader or a Stealth Cloud Follower?

Let the discussion begin . . . comment, drop me an email, I welcome the discussion! michele mhudnall@novell.com

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