As a support engineer I find it quit frustrating to see customers having problems just due to the fact that there are some problems with the product license. It’s the first step to start working with the product and if something goes wrong there it doesn’t make such a nice impression. I must say I’m quit happy with the licensing within ZENworks, we hardly get any serious problems with it except from a few Patch Management questions that come in from time to time.
I was just reading an article from Dave Kearns on the licensing for Vista and I must say I’m happy we haven’t got a similar licensing methods. When I read articles like this I always wonder how this is going to affect our customers and how might this affect us with the support we deliver on ZENworks, is this going to cause us some additional headache? I understand that Microsoft is trying to fight piracy and protect their investments, I however wonder if Microsoft isn’t shooting themselves in the foot by making the life of their valid customers much more difficult.
I assume time will tell…….