With the merger of Novell, NetIQ, and SUSE with Attachmate…… then the merger of The Attachmate Group with Micro Focus……. Then the Micro Focus acquisition of Serena, well…… we currently have a quite a disjointed customer community running on multiple platforms and it’s quite a mess.
When I talk “community”, it’s the places where you can discuss issues, post blogs, contribute to wikis, ask for and vote on product enhancements, etc. Where you can participate and contribute (and hopefully learn). We’ve taken a good, hard look at our various community facets and sites and said “Wow….. We need to do something.”
The first thing we decided is that we have to consolidate our various community sites. That’s a given, but it begs the question of how do we do the consolidation? Of course we could just pick what we think is best and move forward with it, but wait! This is YOUR community we’re talking about. YOU have much more experience with our sites, and community offerings other companies offer. YOU are the people that will be using the site, so we’d like to hear from you to help give us a direction to move.
SO…. of all the companies you deal with (ours and others);
- Which company’s blogs do you like the best?
- Which company’s discussion forums do you like the best?
- Which company’s other collaboration offerings do you like the best?
- Which aspect of company x’s community do you like? Do you not like?
- How do our current offerings compare?
- WHY ? (on the above)
If you don’t mind, we would REALLY appreciate it if you’d take a moment and give us some input to help us decide how to build our next, hopefully much better consolidation of the Micro Focus customer community. You can either leave comments here on this blog entry or join in the discussion over in our forums *HERE*.
Thank you in advance for your valuable insights and help!