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Monitoring Citrix and Terminal Server app usage with ZAM



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February 5, 2008 5:52 pm

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I have been asked recently if ZENworks Asset Management (ZAM) can help them monitor licenses used over
Citrix or Windows Terminal Server.  The answer is yes.

First of all, the usage monitoring (both local and served) is based on application recognition from
the standard software inventory.  That is, the inventory scans the server and monitors the usage of
all applications found.  First, we find it in the inventory and then we monitor local and served
usage of the applications and pick up this activity every time we conduct a subsequent inventory.

For served usage, zam logS the following details for each session:
> Served Installations Used
> Total Used
> # Not Used
> Devices Used From
> # of Users
> Last Used Date
> Hours Used
> Hours Active
> Ave. Usage Days

ZAM offers a set of standard reports for displaying served app usage, including
served app usage by app, server, workstation and user.

See the ZAM Installation Guide for details on supported versions of Citrix and Windows Terminal Server.
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Disclaimer: This content is not supported by Novell. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.

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