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Omni Success Story: eControl and EMU Help Beech Grove City Schools Focus on Server Virtualization and Linux Migration Projects



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March 9, 2009 11:13 am

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Partner Name: Omni
Customer Name: Beech Grove City Schools
Partner Products Used: Omni eControl, Omni EMU
Novell Products Used: Novell GroupWise, eDirectory, NetWare, OES, SUSE Linux Enterprise Server, Xen and others…

Background:

Beech Grove City Schools is a K-12 school district located in Indiana. The district consists of 2,200 students, 300 staff, five schools — and a busy technology team of four. Omni eControl and EMU have allowed the team to focus on strategic, high-level IT priorities and delegate routine user management tasks to teachers.

Challenge:

Beech Grove City Schools, like many other K-12 school districts, needs to do more with less. Two of the techs responsible for user provisioning and management were lost due to budget cuts. Approximately 30 to 50 new student accounts are provisioned each month and this consumed at least one hour per day for each of the techs.

Beech Grove was looking for a way to delegate these tasks to teachers without having to give them any administrator rights in GroupWise, eDirectory and the file system or any access to ConsoleOne or iManager. The district needed a quick, simple and controlled solution that would allow non-technical users to deploy eDirectory and GroupWise accounts on the fly.

Partner/Novell Solutions:

Beech Grove consulted with their trusted Novell Platinum Partner, Integrity Network Solutions, and was introduced to Omni eControl. Based on Integrity Network’s recommendation and successful eControl deployments at Indiana-based Frankfort Community Schools and numerous other K-12 districts globally, Beech Grove moved ahead with a trial installation.

Omni eControl was designed with ease-of-use as the top priority. Non-technical users are not interested in learning a complex application to carry out their tasks. With eControl, network administrators control the tasks and users that can be managed by a junior administrator, teacher or even student helper. These users do not require any knowledge of directory or mail systems. They simply login, search for a user account, right-click on that account and point-and-click to carry out routine tasks. While Beech Grove is a pure Novell environment, Omni eControl also can be used to manage mixed GroupWise, eDirectory, Active Directory and Exchange networks from a single browser.

Beech Grove has used Omni EMU for six years. And even with eControl in place, the district continues to use EMU for bulk managing and provisioning user accounts. For example, EMU came in really handy during the Linux migration to re-create 2,200 student accounts in a morning — including creating their eDirectory and GroupWise accounts, setting group memberships, modifying passwords and account information, creating home directories, creating volume restrictions and more.

Results:

Omni eControl and EMU allow Beech Grove City Schools to leverage their existing Novell investment and to do more with less. The technology team has been able to focus on the server virtualization initiative, Linux migration and other high-level, strategic IT priorities; teachers are now empowered to carry out routine user management and provisioning tasks for students in their class without any knowledge of eDirectory or Novell’s engineer-oriented management tools and most importantly, without having to wait for someone from IT to make time for their user management requests.

Customer Quotes:

“We have been very excited to delegate the responsibility to provision user accounts to front-line staff so they don’t have to wait for us. They can now successfully carry out these tasks with zero rights. As far as ease of use, I don’t think eControl’s point-and-click web-based interface could be any simpler.”

Teresa Kratzer, Technology Supervisor
Beech Grove City Schools

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