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Welcome to Cool Solutions! Explore what is possible with Collaboration, Endpoint Management, File & Networking Services, and Information Archiving products by seeing how product experts use them in real life. Download purpose-built Cool Tools and see if they can help you streamline things. Share your knowledge and earn Community Rewards Points.

Latest Posts

Mobile Phones and The Office—Five Things You Need to Know

Madeleine Low

By:

August 29, 2017 8:31 am

Reads:539

Score:5

For most people, their smartphone has become an extension of their arm. It’s the thing that wakes them up in the morning, and it’s the last thing they check before they go to sleep. In many ways, mobile phones have made work life easier for business employees. They can easily be reached by clients, answer …

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Categories: Collaboration, Configuration Management, Endpoint Security, Expert Views, IT Operations Management, Mobile, Mobility, Security, Unified Endpoint Management, ZENworks Configuration Management, ZENworks Mobile Management

Micro Focus Service Desk Domain

jblackett

By:

August 25, 2017 10:12 am

Reads:674

Score:Unrated

As many of you know about nine months ago I started working on a ZENworks Reporting Domain that can be used to allow ZENworks Reporting to generate adhoc reports and dashboards using data in the Micro Focus Service Desk Domain. Several customers and employees have provided valuable feedback as I refined this and I am …

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Categories: Cool Tools, IT Operations Management, Service Desk, Service Management, Technical, ZENworks Reporting

Upgrading to ZENworks 2017 – Customer Care TechTalk

jblackett

By:

August 24, 2017 10:38 pm

Reads:811

Score:Unrated

ZENworks 2017 Update 1 was recently released and extends the capabilities of ZENworks 2017 adding important new capabilities like Apple DEP support, FDE support UEFI devices and much more! Additionally, as the first update to ZENworks 2017, we know that many of you are now looking to make the move to the ZENworks 2017 solution …

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Categories: Configuration Management, Endpoint Security, Events, IT Operations Management, Security, Unified Endpoint Management, ZENworks, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption, ZENworks Patch Management, ZENworks Reporting, ZENworks Suite

Patching Microsoft Office 365

Darrin VandenBos

By:

August 24, 2017 3:02 pm

Reads:688

Score:Unrated

ZENworks Patch Management now supports the deployment of Microsoft Office 365 updates from the Current Channel, Deferred Channel, and First Release for Deferred Channel. Patches for each of these channels can be seen in the Patches list in ZENworks Control Center. How it works…

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Categories: Configuration Management, Endpoint Security, IT Operations Management, Security, Technical, Unified Endpoint Management, ZENworks, ZENworks Configuration Management, ZENworks Patch Management, ZENworks Suite

Micro Focus Customers: Upgrade to Filr Advanced and Save

Gil Cattelain

By:

August 24, 2017 9:30 am

Reads:779

Score:Unrated

Are you using Micro Focus Open Enterprise Server (OES), Open Workgroup Suite or Filr Standard? Here is an important update: Micro Focus is now running a promotion that will allow you to upgrade to Filr Advanced at a special discounted rate of 50 percent on licenses. First things first: What is Filr Advanced Edition? Filr …

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Categories: Collaboration, Expert Views, File Services and Management, Filr, General, IT Operations Management, Messaging & Team Collaboration, Mobility, Open Enterprise Server, Open Workgroup Suite, PR Blog, Technical

Essay Contest: Micro Focus @School

coolguys

By:

August 21, 2017 1:53 pm

Reads:822

Score:5

In many parts of the world, students are heading back to school or university. The last thing on their minds is all the technology that makes a modern education possible. But you know better. If you work in the academic sector, you’ve been hard at work for months getting everything in place so they can …

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Categories: Business Continuity, Client, Cluster Services, Collaboration, Desktop Containers, Endpoint Protection Suite, File Management Suite, File Reporter, File Services and Management, Filr, GroupWise, iFolder, Information Archiving, iPrint, IT Operations Management, Messenger, Mobility, Open Enterprise Server, Open Workgroup Suite, Retain Unified Archiving, Service Desk, Storage Manager, Technical, Unified Endpoint Management, Vibe, ZENworks, ZENworks Application Virtualization, ZENworks Asset Management, ZENworks Configuration Management, ZENworks Endpoint Security Management, ZENworks Full Disk Encryption, ZENworks Linux Management, ZENworks Mobile Management, ZENworks Mobile Workspace, ZENworks Patch Management, ZENworks Reporting, ZENworks Suite

An Introduction to ZENworks Mobile Workspace

Gil Cattelain

By:

August 18, 2017 2:57 pm

Reads:735

Score:Unrated

It’s apparent now that BYOD is no longer a trend: It’s a reality. And for the most part, BYOD policies and practices make your end users happy and increases their productivity. The ability to work on personal mobile devices untethers users from the office, enabling them to work almost anywhere at any time they choose. …

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Categories: Announcements, Endpoint Security, Expert Views, General, IT Operations Management, Mobile, PR Blog, Security, Technical, Unified Endpoint Management, ZENworks, ZENworks Mobile Workspace

Why I Love This Product Essay Contest Winners Announced

coolguys

By:

August 17, 2017 10:20 am

Reads:1,681

Score:5

During the month of July, we hosted an essay contest inviting employees and customers to describe why they loved using Micro Focus products. We received a number of great responses and are excited to announce the winners.

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Categories: Collaboration, File Services and Management, Information Archiving, Information Management & Governance, IT Operations Management, Security, Technical, Unified Endpoint Management

Essay Contest Winner: How Retain Has Saved my Sanity

coolguys

By:

August 17, 2017 10:09 am

Reads:483

Score:Unrated

We recently held an essay contest inviting Micro Focus employees and customers to describe why they love using Micro Focus products. This entry was selected as the first-place winner in the Information Archiving solution group. The author, Michael Sabal, received the first-place prize. Take a look at the winning entry…

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Categories: Collaboration, GroupWise, Information Archiving, Information Management & Governance, Retain Unified Archiving, Technical

Essay Contest Winner: Good Vibrations

coolguys

By:

August 17, 2017 9:53 am

Reads:494

Score:5

We recently held an essay contest inviting Micro Focus employees and customers to describe why they love using Micro Focus products. This entry was selected as the third-place winner in the Collaboration solution group. The author, Richard Johnson, received the third-place prize. Take a look at the winning entry…

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Categories: Collaboration, Messaging & Team Collaboration, Technical, Vibe

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