Cool Solutions

Q: Is there a workstation helper refresh tool in ZCM 10?



January 4, 2008 12:05 pm





Q: Romain Petges wrote:

I developed a small NT service named SvcEvents which is also published
on Novell ZENworks Cool Solutions. A new version is currently in
development and I want to manually refresh the “Workstation helper” so
I can deploy immediately workstation associated applications instead
of waiting for the next timed refresh.

For this, I use the ZEN2 WSUTIL.EXE tool which still works with
ZFD6.5. The question is if this tool is still supported by ZENworks 7
and ZCM 10 or if there is another tool to perform a “Workstation
helper” refresh.

The Autorun.exe tool from the ZENworks Virtual CD only works when NAL
is running, thus a logged-in user. I need to do the refresh even when
no user is connected.

Many thanks for a feedback !

Merry Christmas and a happy new year 2008.

A: Updated answer.
There’s nothing to refresh the workstation helper specifically. Yes “zac ref” does do a refresh, but it refreshes everything, unless you add a parameter
Command: refresh, ref

This command triggers a refresh of the specified type.

refresh [general | partial | bundle <bundleName>]

To trigger a general refresh:
zac refresh [general]

To trigger a partial refresh:
zac refresh partial

To trigger a refresh for a particular bundle:
zac refresh bundle MyBundle

To Bypass the server cache specify “bypasscache” after the zac ref command.
Example: zac ref bypasscache

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Disclaimer: This content is not supported by Micro Focus. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.


  1. By:jwebb

    The answer given is false because in ZCM10 you could issue a “zac ref” to refresh policies and bundles.

    Jim Webb

    • By:baloise

      Thanks for the information.

      I can’t verify the information so I will include it in the readme file for reference.

      Are you aware of such a command line tool for other version of ZFD (6.5 and 7). I know that WSTOOL works with ZFD 6.5, but maybe there is another way to to this (refreshing Workstation Helper).


  2. By:SThomps

    You can run “zac ref” on the managed device, it will cause the bundle manager to do a refresh for the device

  3. By:kipple

    Does the command line util “zac” give a similar process?

    zac ref

    or zac ref bypasscache?