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Simplifying IT Functions with Unified Endpoint Management Tools

Gil Cattelain

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September 20, 2018 10:15 am

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Enterprise IT managers are faced with the modern reality of managing both corporate- and employee-owned endpoints running different versions of different operating systems, making an already challenging job nearly impossible.  With constant updates to security solutions, operating systems, and applications, even simply trying to keep up with the latest versions quickly becomes an exercise in futility and actually become a deterrent to productivity.

That’s where Unified Endpoint Management solutions – like the Micro Focus ZENworks product line – can become a tremendous asset.  Automated management and configuration tools that are available as standalone products or as part of a complete solution suite allow IT teams to perform these tasks much more efficiently and securely to ensure their users are in line with corporate standards and regulations at all times.  The ZENworks portfolio includes a broad selection of tools to ease the burden on IT:  unified endpoint management, software asset management, endpoint security management, desktop containerization, IT service management, and more.

Endpoint Security Management

ZENworks Endpoint Security Management provides policy-based control over all your Windows desktop and mobile PCs — including the ability to automatically change security configurations based on users’ roles or location.  By creating and managing policies from a central location, ZENworks makes it possible for IT to implement and enforce tightly controlled, highly adaptive security policies, including securing removable storage, without placing any configuration or enforcement burden on end-users.

Full Disk Encryption

ZENworks Full Disk Encryption enables IT to centrally enforce policies for encrypting entire hard disks on Windows 7, Windows 8, and Windows 10 machines.  Management is done through the same web-based console and adaptive agent IT teams use for other ZENworks products, allowing IT to encrypt hard drives from any location with a web-based console while providing automated data protection to mitigate threats.

Patch Management

ZENworks Patch Management helps IT teams proactively manage threats by automating collection, analysis, and delivery of patches to all enterprise endpoints based on set policies that ensure all devices have the right patches.  A combination of integrated patch monitoring, assessment, deployment, and reporting features makes patching systems up to 13 times faster than the industry average.

Configuration Management

ZENworks Configuration Management automates IT management processes across the endpoint lifecycles, including desktops, laptops, and mobile devices.  Its identity-based management capabilities allow users to remain productive by providing them the tools they need, independent of device or location, while ensuring compliance with corporate policies.

Desktop Containers

Desktop Containers helps IT teams overcome the challenges of application conflicts and the constantly changing operating systems and browsers by allowing them to create containerized applications that can be run on any Windows XP or higher device.

Service Desk

ZENworks Service Desk reduces the mean time to repair (MTTR) and helps IT teams meet expected service levels by streamlining and automating service desk functions. It has been PinkVERIFY certified for 10 IT Infrastructure Library (ITIL) processes, driving industry-acknowledged best practices.  An integrated service management tool enables solving, submitting, tracking, and managing requests via email, mobile device, or customer portal.

Asset Management

Micro Focus ZENworks Asset Management combines sophisticated workstation inventory, network and device discovery, software management, license tracking, software usage and contract management into a comprehensive asset management solution with a single, unified administration and management console.  The result is improved license compliance with a complete view of software installations and sophisticated license reconciliation capabilities.

Mobile Workspace

ZENworks Mobile Workspace is a simple, highly secure mobile application management (MAM) solution for companies that want to enable mobile device use for their internal or external workforces. Users can access sensitive data through a mobile workspace that uses unique, independent security mechanisms controlled by IT teams.  Business assets are protected regardless of device ownership or configuration and users are able to continue using their familiar apps without sacrificing privacy or having to deal with corporate device restrictions.

The ZENworks suite of Unified Endpoint Management products consolidates management into a single solution that eliminates the complexity and inefficiency of managing and using multiple disparate systems for the various tasks placed on IT.   The result is increased efficiency, reduced IT costs, greater employee satisfaction, reduced risk, and better compliance across all enterprise endpoints.

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Categories: Endpoint Security, Expert Views, General, IT Operations Management, PR Blog, Security, Technical, Unified Endpoint Management, ZENworks

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