GroupWise admin ?
Do the Ferris survey of email support staff size.
“Quick Admin Headcount Survey”
Q2. How many email users in your system?
Q3. How many instant messaging users do you have (GWIM)?
Q4. Thinking about your IT staff who manage and operate your email and instant messaging system, how many people are required world-wide, judged in terms of full-time equivalents?
Q5. Do you have any other comments?