Cool Solutions

System Update – or System Upset?


November 15, 2007 7:13 am





OK, our hands are up – mistakes were made, the guilty have been punished, etc…

Those of you who are running ZENworks 10 Configuration Management, especially if you are on the first web download version, 10.0.0, probably have noticed that we made an update to 10.0.1 (the so-called “Media Release”, the one you can now download from available via the System Update function… and then we took away the System Update version. Some of you who managed to download the System Update (oh all right, many of you) have probably experienced certain “issues” with server performance since the end of Daylight Saving Time. Well the two things are related, of course. Under certain circumstances, namely if time is set into the past as happened at the end of October in the most of the United States, it triggered a bug – this made the System Update queue go into a mode that couldn’t have been more manic if it had just come from the rest room sniffing very strangely). If you’re suffering from this, then why didn’t you come to the Support Forums – we’d have told you how to fix it! If you didn’t get to see this, then take a look at TID 3389520 where we have offered a very quick and easy workaround.

Meanwhile, we’re working on fixing this issue so that it won’t reoccur, and trying to get this update re-published as soon as possible: I don’t have a date at this time, “when it’s ready” I think is the watchword.. I’ll post here as soon as I have any more news.

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Disclaimer: This content is not supported by Micro Focus. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.


  1. I love the comparison between system update and my Senator (Larry Craig). hehehe.

  2. By:Shaun Pond

    What do I, a Brit, know of your politics? 🙂 Any resemblance, etc., etc.

  3. By:John

    The download for dated 4th Oct 2007 is still available.
    I thought you were saying you took it away.

  4. By:Shaun Pond

    Are you referring to the ISO for 10.0.1 or the upgrade via System Update? The ISO is still available, but that can’t be used to update an existing server. As for the System Update, if you have already downloaded it, you will still have it, but you shouldn’t find it available as a new download…

  5. By:John

    Are you saying the system update to 10.0.1 is different to the ISO 10.0.1 or is the fault in how the update works as opposed to installing from scratch using the iso?

  6. By:Shaun Pond

    The latter: it’s a problem with how the System Update is applied.