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Tag Archives: AMIE

Importing Microsoft Active Directory Print Management Printers into Micro Focus Service Desk 7.3



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February 3, 2017 8:55 am

Reads:2,059

Score:Unrated

Do you manage printers with Microsoft Active Directory Print Management? Are you tired of manually creating and updating printer items in Micro Focus Service Desk? Even if you have done this, chances are good that this process quickly got out of hand. Manually keeping up with changes to printers can be exhausting and error prone. …

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Categories: End-user How-to, Service Desk, Technical, Unified Endpoint Management

AMIE Adapter for Importing Discovered Printers from ZCM

jblackett

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October 21, 2015 1:54 pm

Reads:3,638

Score:Unrated

In a call with our Customer Care team the other day someone asked if there was an easy way to import printers into the Micro Focus Service Desk (MFSD) system. In order to do that you could use a straight CSV import if you already have a system that knows about these printers, or if …

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Categories: Cool Tools, Service Desk, Technical, ZENworks Configuration Management

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