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The Importance of Email Continuity – Some Thoughts



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January 18, 2011 4:49 am

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Osterman Research just published two interesting reports, namely

White Paper: The Importance of Email Continuity
and
Analyst Brief: Messaging Best Practices for 2011 .

The first report opens like this: Email is the single most important tool in helping employees to get work done in organizations of all sizes.

Most important tool to get work done. Do you agree? I don’t.

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