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Tag Archives: Entity relationship

Novell Service Desk – Creating custom reports using ZENworks Reporting 5 (ZR5)


May 1, 2014 3:29 pm



The intent of this cool solution is to provide you with Novell Service Desk Reporting package (domain) and provide few basic steps for using ZENworks Reporting 5 (ZR5) for creating customized reports outside of the service desk product.

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Categories: Endpoint Protection Suite, Service Desk, Technical, ZENworks, ZENworks Reporting, ZENworks Suite

Novell Service Desk – Creating Custom Reports using Pentaho Report Designer (versions 3.8.3 GA & 5.0.1)


April 24, 2014 12:15 pm



    As most of you know, Novell Service Desk has inbuilt reporting capabilities that enables users to generate management reports from the captured record details. It provides a graphical snapshot of the overall performance of the Service Desk and its Users also provides the capacity to build simple custom reports using the internal system report builder …

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Categories: Expert Views, Service Desk, Technical, Unified Endpoint Management, ZENworks, ZENworks Reporting, ZENworks Suite


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