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What’s New with Novell Service Desk 7.1

Adharsh Praveen R

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April 29, 2015 11:55 am

Reads:675

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I am pleased to announce Novell Service Desk 7.1 is now available for download. The focus of this release is to improve the customer experience by simplifying the Customer & User portals; providing new user interface to import assets from ZENworks and performance improvements .   Customer Self Service Portal: A new option to create …

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Categories: Endpoint Management, Novell Service Desk, Novell Service Desk, Service Desk, ZENworks, ZENworks Configuration Management, ZENworks Suite

Novell Service Desk 7.1 Beta availability announcement

Adharsh Praveen R

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March 2, 2015 12:43 pm

Reads:1,036

Score:Unrated

We are pleased to announce and invite you to participate in Novell Service Desk 7.1-Beta. Novell Service Desk is a complete service management solution that allows you to easily monitor and solve service issue. It provides an online support system to meet the service requirements of all your customers, administrators, supervisors, and technicians. Novell …

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Categories: Endpoint Management, General, Novell Service Desk, Novell Service Desk, Service Desk, Technical, ZENworks, ZENworks Configuration Management, ZENworks Suite

Why You Need to ‘Wow’ Your End Users With Amazing User Self-services

Gil Cattelain

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January 15, 2015 3:39 pm

Reads:1,742

Score:Unrated

The world is becoming easier to navigate on your own thanks to the influx of modern day self-help technologies. From automated airport check-in systems to advanced mobile banking platforms, self-help initiatives are spreading like wildfire across the globe. Why is user self-service spreading so quickly? Quite simply, people want access to lighting-fast experiences and results. …

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Categories: Expert Views, PR Blog, ZENworks

Technical Solutions Training Webinar, Vol. 47

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August 20, 2014 12:56 pm

Reads:476

Score:Unrated

You are invited to attend this month’s Technical Solutions Training Webinar. In this webinar, learn about Bundle Commander, Filr and iPrint, and SkyCentral’s new user self-service portal. Date: Wednesday, August 27, 2014.

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Categories: Announcements, Cloud Computing, Events, Filr, iPrint, Novell, ZENworks, ZENworks Configuration Management

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