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Tag Archives: self-service

Novell Service Desk 7.1 Beta availability announcement

Adharsh Praveen R


March 2, 2015 12:43 pm



We are pleased to announce and invite you to participate in Novell Service Desk 7.1-Beta. Novell Service Desk is a complete service management solution that allows you to easily monitor and solve service issue. It provides an online support system to meet the service requirements of all your customers, administrators, supervisors, and technicians. Novell …

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Categories: Endpoint Management, General, Novell Service Desk, Novell Service Desk, Service Desk, Technical, ZENworks, ZENworks Configuration Management, ZENworks Suite

Why You Need to ‘Wow’ Your End Users With Amazing User Self-services

Gil Cattelain


January 15, 2015 3:39 pm



The world is becoming easier to navigate on your own thanks to the influx of modern day self-help technologies. From automated airport check-in systems to advanced mobile banking platforms, self-help initiatives are spreading like wildfire across the globe. Why is user self-service spreading so quickly? Quite simply, people want access to lighting-fast experiences and results. …

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Categories: Expert Views, PR Blog, ZENworks

Technical Solutions Training Webinar, Vol. 47



August 20, 2014 12:56 pm



You are invited to attend this month’s Technical Solutions Training Webinar. In this webinar, learn about Bundle Commander, Filr and iPrint, and SkyCentral’s new user self-service portal. Date: Wednesday, August 27, 2014.

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Categories: Announcements, Cloud Computing, Events, Filr, iPrint, Novell, ZENworks, ZENworks Configuration Management


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