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Tag Archives: Templates

Domain Report Templates

hshari

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January 4, 2016 9:54 am

Reads:2,060

Score:Unrated

ZENworks Reporting ships with a whole repository of standard pre-defined reports. These ready to use reports cover a variety of use cases. However, as we all know, while working with reports, there is a frequent need to either remove a column, add a new one or even modify a filter criterion. All these changes can …

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Categories: Technical, Unified Endpoint Management, ZENworks, ZENworks Reporting

Save Time & Effort with Quick Call Templates: Novell Service Desk



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October 21, 2014 9:06 am

Reads:7,027

Score:5

Research has indicated a good percentage of traffic to the Service Desk is either repetitive or a slight variation of a common requests. These requests can be for day-to-day, monthly, quarterly or annual activities or for any specific projects. In a typical Service Desk environment Technicians & customers (end users) spend a lot of time …

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Categories: Expert Views, Service Desk, Technical, Unified Endpoint Management, ZENworks, ZENworks Suite

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