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Taking out the Trash



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March 7, 2011 10:38 am

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Q: Jana B. wrote: Hi! How come when I ‘empty trash’ the trash is cleared, but behind trash (on the left side) a number still appears behind the word trash? When I go out of trash and reenter, the cleared items reappear. Seems like I am never able to clear trash completely. Thank you for your time. Have a great day!

A: It could be that your system has a setting on it where nothing in the trash actually gets deleted until it is backed up. This option is often used by organizations who have to ensure that email records are preserved for compliance purposes. You could check with your admin to see if they have that option set. If that’s not the issue, have them look at your problem and see if they can fix it for you.

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Categories: End-user How-to, GroupWise, Technical

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Disclaimer: This content is not supported by Novell. It was contributed by a community member and is published "as is." It seems to have worked for at least one person, and might work for you. But please be sure to test it thoroughly before using it in a production environment.

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