There is a strong belief spreading throughout the digital business world that you should give your employees access to all of the resources they need to perform at a high level, and then get out of their way. This is an enlightened approach that involves letting your workers set their own work policies (in regard to what devices and resources they want to use, and where they want to use them), with the understanding that they will be more productive, efficient and happy by doing so.
This strategy is in sharp contrast to the traditional corporate mentality that workers should do more with the tools the company provides them. This historical model typically comes with the following barriers that can impede and frustrate workers:
- A lack of autonomy: In many organizations, if a worker requires a specific app, program or device, he or she must submit a proposal and undergo a sometimes-lengthy review period of several weeks or months that may ultimately result in rejection. During this time period, the worker may be given little to no visibility into the review process.
Instead, to be more productive, companies should enable their workers to communicate their software, hardware and service needs directly to the IT department over a single self-service automated tool. Then, workers should be given the capability to track their requests in real time.
- Rigid policies about where and when employees can work: While it may seem like everyone is telecommuting today, there are still quite a few businesses that expect workers to come into the office every day as opposed to working from home or from any location remotely.
As we move deeper into the era of “Internet of Things” technology, with its connectivity improvements, the demand for flexible work environments will continue to grow. Businesses that resist flexible workspaces will fall behind as the perk becomes a basic requirement among workers.
- Restrictions about using personal devices and apps to access work resources: In many cases, workers must bypass their advanced mobile devices in favor of IT-approved devices when accessing corporate resources. This is typically done for security reasons or for tracking productivity, and remaining compliant.
Workers, however, want to use the devices and apps with which they are comfortable. This is especially true when working from home, remotely or while traveling. Having to carry multiple devices is inconvenient and frustrating. A worker should be able to access work resources such as files, and data regardless of the device he or she is using.
If you can identify with any of these pain points, don’t worry. The Novell ZENworks endpoint management suite can help you embrace a new, modern digital workspace in your organization. Click here for more information.
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