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Why Unified Endpoint Management Solutions Create Better Enterprises

Gil Cattelain

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September 7, 2018 10:43 am

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Today’s enterprises deal with a large number of endpoints from different vendors, running different operating systems and applications, and with different uses and rights.  But they are a necessary in today’s global, mobile environment in order to enable businesses to operate efficiently.

This presents a challenge for IT departments who are tasked with managing the entire endpoint ecosystem for their businesses, including securing them and ensuring compliance.  But, the complexity of managing a wide range of devices across an enterprise can be overwhelming and can disrupt business flows more than benefit them if not done properly.  That’s where Unified Endpoint Management solutions come into play.

Simply put, UEM consolidates management of all enterprise endpoints – including mobile, desktop, and IoT – into a single solution that gives IT a single resource for all their endpoint management tasks, rather than forcing them to use older, disparate systems for each different device category or vendor, operating system, or user group.

Why is UEM Important?

Visibility– Traditionally, users were often left to manage and secure their endpoints on their own, posing a significant security and compliance risk to enterprises.  UEM provides visibility into every enterprise endpoint – including a large array of reporting options segmented by any device subset for easy analysis – allowing IT to monitor and manage them in accordance with corporate security and compliance policies, reducing risk and centralizing control of the devices.

Automation– In addition to simply providing visibility, UEM solutions can be set with specific triggers to alert IT if they detect unusual behavior or it devices fall out or compliance or need to be updated with the latest patches or configuration changes.  The updates can also me automated, whether devices are on the corporate network or not, significantly reducing the strain on IT and reducing the time for updating all endpoints across the business.  The overall effect in increased efficiency and agility in managing and updating endpoints.

Consistency– With disparate management systems – including user-managed devices – procedures and configurations tended to be inconsistent, often based on departmental or group needs.  UEM solutions allow IT to standardize configurations, applications, and tools across all endpoints.  They are also able to apply different application and access policies across defined devices or user groups, ensuring every department and employee has secure and compliant access to all the resources they need.

Reduced support time and costs– By implementing structured, automated, and consistent endpoint management, IT can be certain all devices have been configured and updated properly, reducing the strain of additional support calls and tickets due to users and departments not having properly configured devices or applications.

Security and compliance– Perhaps the greatest challenge IT teams face is ensuring security of enterprise assets, which is only exacerbated by having disparate tools or user-managed devices.  A unified endpoint management solution increases the certainty that all devices are up to date with the latest security software, access rights, password requirements, and compliance procedures.

Better user experience– Because UEM solutions improve the efficiency and consistency of device management tasks for IT, they ultimately provide a better experience for users, regardless of device.  Because operating systems, security features, access credentials, applications, and all other elements attached to users’ identities are updated and managed efficiently and consistently, there are fewer issues with usability, and users get the same experience across all devices they use. It also instills and added sense of trust, knowing that all devices have been properly configured and updated by IT staff specifically charged with managing them.

The obvious answer to, “Why should enterprises invest in a UEM solution?” is to simplify device management and create a more efficient IT department, which can then focus more efforts on other critical functions.  But, by doing so, UEM also creates a better and more consistent experience for all users, allowing them, too, to work more productively.  Whether it’s applying the latest security patches, onboarding new employees, or migrating to Windows 10, UEM solutions reduce risk and dramatically reduce the time it takes to manage and enterprise’s endpoint structure.  If you aren’t yet using a Unified Endpoint Management Solution, now is the time to consider one and make your entire enterprise more efficient.

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Categories: Expert Views, General, IT Operations Management, PR Blog, Technical, Unified Endpoint Management, ZENworks

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