April F. wrote: If we are licensed for ZCM10 do we need to pay to upgrade to ZCM11 or do we get the media for free?
A: Good news, April. If you have ZENworks Configuration Management 10, you have maintenance. We required customers to get maintenance with ZCM 10. This means you are entitled to a free upgrade to ZCM 11. (That is one of the beauties of maintenance…)
You may want to check out this very useful document: Upgrading to ZENworks 11