There are many ways to configure Windows file servers to support user Home folders. In general, folder sharing from Filr for Active Directory users works successfully. However, if NTFS permissions on a Windows file system are not set up in a way that is compatible with Filr, when Active Directory users share a folder from their Home folder with another user, files in the shared folder might not be visible.
To ensure that files within a folder (in an Active Directory user’s Home folder) are shared when a folder is shared, ensure that inheritance is disabled for each user’s Home directory. You must also explicitly grant rights for subfolders in the Home directory.
In addition, Filr supports Microsoft’s Access Based Enumeration (ABE), which is available on Windows Server 2003 through Windows Server 2012. Home folder shares work properly when the Windows file system is set up using ABE.
If the OES file server is online and Filr can communicate to that server through NCP or CIFS, Filr might retrieve incorrect information from that server if it has internal or system errors (such as NDSD being down). If Net Folders do not appear to have the correct contents in Filr, check the health of the file server and ensure that it is configured and running as expected.
If a user moves or renames a file directly from the file server (instead of using a Filr client to do the move or rename), any shares that are associated with that file in Filr are removed. This means that users who gained access to a file via a share in Filr no longer have access to the file if the file was moved or renamed from the file server. Additionally, the file is not displayed in users’ Shared by Me and Shared with Me views.
If this situation occurs, files must be re-shared in Filr.
When testing the connection for a Net Folder Server, the test connection is successful when the path in the
field contains forward slashes (/). However, files and folders are not successfully synchronized to Filr through the Net Folder Server. Instead, backslashes (\) must always be used in the field when configuring a Net Folder Server.When folders on the file system are synchronized to a Net Folder, the folder path in Filr cannot exceed 48 levels deep (nested sub-folders). The file synchronization code will reject any sub-folder whose depth will cause the corresponding Filr folder path to exceed the sub-folder limit of 48.
When the Filr system encounters the limit of 48 folder levels, the sync code returns the following message and the folder is not created:
The folder xxx has reached the allowed path maximum depth. Its sub-folders will not be added in the system.
When specifying the server path for a Net Folder Server, the server path cannot contain a backslash at the end of the path in the
field.For example, \\server_DNS\volume is supported, and \\server_DNS\volume\ is not.
When using some non-English versions of Windows Server (such as French and Italian), users cannot access files when rights have been granted via the Everyone or Domain Users groups (for example, in French, these are the Tout le Monde or Utilisateurs du Domaine groups).