3.7 Using the Mobility Connector Log File

You can use the Mobility Connector log file (default.pipeline1.mobility-AppInterface.log) to verify that a message sent from a mobile device is received by your Synchronizer system.

  1. Monitor the activity of the Mobility Connector in the Mobility Connector log file:

    1. In a terminal window, enter su - to become the root user, then enter the root password.

    2. Change to the following directory:

      /var/log/datasync/connectors
      
    3. Display the end of the Mobility Connector log file:

      tail -f default.pipeline1.mobility-AppInterface.log
      
    4. Observe the messages that the Mobility Connector writes out.

  2. Press Enter several times to create a break in the flow of log messages.

  3. On your mobile device, send a message to yourself.

  4. Observe the messages that are being written to the Mobility Connector log file.

    You should be able to identify messages that include your user name and indicate that a mail message was received by the Sync Engine.

    This test shows that the mobile device is successfully synchronizing data to the Sync Engine. If the message is not received, refer to Section A.0, Mobility Connector Troubleshooting for assistance.

  5. In the terminal window where the log file is being displayed, press Enter several times to create a break in the flow of log messages.

  6. Log in to your GroupWise mailbox, then send a message or other item to yourself.

  7. Observe the messages that are being written to the Mobility Connector log file.

    You should be able to identify messages that include your user name and indicate that a message or other was detected by the Sync Engine.

    This test shows that the Mobility Connector is successfully synchronizing application data from the GroupWise Connector. If the message does not appear to be received, refer to Section A.0, Mobility Connector Troubleshooting for assistance.