The following sections provide the OpenText™ Endpoint Management system requirements for hardware and software:
The Endpoint Agent is the management software that is installed on all Windows managed devices.
The Endpoint Management can manage any Windows workstation and server that meets the following requirements:
Item |
Requirements |
Additional Details |
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Operating System: Windows Servers |
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Operating System: Windows Workstations |
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A managed device name must not exceed 32 characters. If a device name exceeds 32 characters, that device is not inventoried. In addition, ensure that the device name is unique so that the device is recognized appropriately in the inventory reports. |
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Operating System: Thin Client sessions |
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Hardware |
The following are minimum hardware requirements. Use these requirements or the hardware requirements provided with your operating system, whichever is greater.
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Microsoft .NET |
The Microsoft .NET 4.8 framework and its latest updates must be installed and running on the Windows managed device in order to install Endpoint Management |
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Microsoft Windows Installer |
The Microsoft Windows Installer 4.5 or later must be installed and running on the Windows managed device in order to install Endpoint Management. |
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Supported Hypervisors |
Endpoint Management managed device software can be installed on the guest operating systems (VMs) of the following hypervisors:
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Only released versions of guest operating systems (VMs) are supported. Experimental guest operating systems are not supported. The guest operating system must match the operating system specified when creating the VM. |
Ensure that the workstation or server where you run Endpoint Management Console to administer your system meets the following requirements:
Item |
Requirements |
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Web Browser |
The following web browsers are supported:
NOTE:Administration of features dependent on ZCC Helper is supported only on Windows and SUSE Linux Enterprise devices. |
Display Resolution |
1024 × 768 minimum screen resolution required for Endpoint Management Console |
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